Callstack

Account Growth Manager

Callstack

full-time

Posted on:

Location Type: Remote

Location: Poland

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Salary

💰 PLN 16,800 - PLN 23,000 per month

About the role

  • Overall responsibility for business development on selected accounts
  • Drive upsells, account expansions, and end-to-end renewals to ensure consistent revenue growth.
  • Build and execute mid- and long-term key account plans, including stakeholder mapping and expanding into new client divisions.
  • Develop account strategies and roadmaps to strengthen long-term partnerships.
  • Lead regular 1:1s with key stakeholders and plan onsite visits to strengthen partnerships.
  • Build and maintain long-term relationships with key client stakeholders
  • Act as a bridge between clients and R&D, sharing technology trends and innovation insights to position us as a strategic partner.
  • Monitor client financial situation monthly, map potential risks to current and future revenue, and execute churn prevention measures.
  • Manage sales forecasting, account reporting, legal contracts, and the acquisition of case study approvals.
  • Connect various client initiatives by providing cross-project context, market intelligence, and industry-level positioning.
  • Drive referrals and stakeholder introductions to expand account footprint organically.

Requirements

  • At least 5+ years of proven success in B2B enterprise services, preferably within the IT or software development sector.
  • Ability to collaborate closely with developers and translate complex technical roadmaps into business value.
  • Strong track record in closing upsell & cross-sell deals, negotiating contracts, and managing a healthy sales pipeline.
  • Near-native command of English (min. C1) with the ability to influence C-level stakeholders.
  • Proven ability to move beyond "delivery vendor" status to become a trusted business advisor.
  • Strong attention to detail regarding financial monitoring, reporting, and KPI achievement.
  • A self-driven, entrepreneurial approach to problem-solving and client relationship building.
  • A belief that “Impossible is nothing”.
Benefits
  • 24 paid days off & 30 days paid sick leave for B2B contractors
  • Fully-covered life insurance
  • Private healthcare for you and your family
  • Free access to mental health platform - Helping Hand
  • Multisport Card or monthly allowance for other sports activities
  • Individual Wellbeing & Development Budget
  • Monthly lunch allowance
  • Flexible working hours and the possibility of remote work
  • Accounting costs refund for B2B contractors
  • Cool office in Wrocław city center
  • Magnificent team events and activities
  • Company-wide workation and team building workshops
  • Top-notch hardware - Apple devices
  • Possibility to participate in React Universe Conf
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
B2B enterprise servicessales forecastingaccount reportingcontract negotiationfinancial monitoringKPI achievementaccount strategy developmentstakeholder mappingupsellcross-sell
Soft Skills
collaborationinfluenceattention to detailproblem-solvingrelationship buildingentrepreneurial mindsetcommunicationtrust buildingstrategic thinkingclient engagement