Callstack

Growth Marketing

• Overall responsibility for business development on selected accounts
• Drive upsells, account expansions, and end-to-end renewals to ensure consistent revenue growth.
• Build and execute mid- and long-term key account plans, including stakeholder mapping and expanding into new client divisions.
• Develop account strategies and roadmaps to strengthen long-term partnerships.
• Lead regular 1:1s with key stakeholders and plan onsite visits to strengthen partnerships.
• Build and maintain long-term relationships with key client stakeholders
• Act as a bridge between clients and R&D, sharing technology trends and innovation insights to position us as a strategic partner.
• Monitor client financial situation monthly, map potential risks to current and future revenue, and execute churn prevention measures.
• Manage sales forecasting, account reporting, legal contracts, and the acquisition of case study approvals.
• Connect various client initiatives by providing cross-project context, market intelligence, and industry-level positioning.
• Drive referrals and stakeholder introductions to expand account footprint organically.

Account Growth Manager

Business Development Rep

• Drive your own outreach and build relationships
• Close deals with high-profile clients, especially in the US market
• Represent Callstack at industry-leading conferences
• Maintain a strong sales pipeline
• Collaborate with internal teams for support

Account Growth Manager

Business Development Manager