Senior Account Manager – Growth & Expansion
CallRail
full-time
Posted on:
Location Type: Hybrid
Location: Atlanta • United States
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Job Level
About the role
- Proactively identify and close upsell opportunities
- Drive the continued expansion of Voice Assist as a subject matter expert
- Execute targeted outbound campaigns to existing accounts
- Maintain impeccable hygiene in Salesforce, managing accurate contact, lead, opportunity, and activity data
Requirements
- 2-3+ years of B2B Sales experience, preferably in SaaS or Marketing Technology (MarTech)
- Experience in an Account Management or Full-Cycle Sales role is required
- Skilled bridge-builder who can translate customer feedback and market opportunities into clear, actionable insights
- Proven track record of hitting or exceeding quota, specifically with upsell, cross-sell, or expansion targets
- Experience with Salesforce is required
- Proficiency with sales engagement tools (Outreach.io) and conversation intelligence tools (Gong) is highly preferred
- Strong interest in Artificial Intelligence and ability to explain complex technical concepts to non-technical buyers
- Comfortable in a high-velocity environment
Benefits
- Healthcare (two options covered at 100% for employees)
- Dental & Vision Coverage
- Competitive HSA with company matching
- Paid parental leave
- Flexible vacation policy
- 401K options with company dollar-for-dollar match
- Employee stock options available from day one
- $2,000 annual educational allowance
- Catered lunch every Tuesday * an in-office perk
- MARTA transportation or office parking expenses covered
- Employee charitable donation company match, up to $500 annually
- Regular company outings and events
- Hybrid work options with $500 office stipend to set up your home office
- Designated bike storage
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
B2B SalesAccount ManagementFull-Cycle SalesUpsellCross-sellSalesforceSales Engagement ToolsConversation Intelligence ToolsArtificial Intelligence
Soft skills
Bridge-builderCustomer Feedback TranslationActionable InsightsQuota AchievementHigh-Velocity Environment