CallMiner

Product Marketing

• CallMiner is hiring an Associate Product Marketing Manager who will help develop messaging, positioning, and go-to-market programs for AI-powered conversation intelligence and CX automation solutions. You will create marketing collateral and sales tools used by our Sales team, Customer Success organization, and partners. You will collaborate closely with Product Management, Marketing, Sales, and Customer Success to support launches and drive adoption.
• We are looking for someone early in their career who is analytical, curious, and able to learn quickly. The ideal candidate is able to translate features into customer value for key personas, stay current on industry events and trends, track competitive differentiation, and support new opportunities with market research, competitive analysis, and product expertise.
• The ideal candidate is a clear, engaging writer who can produce content across formats, from sales enablement materials to thought leadership. Entry-level experience in product management, sales, or marketing is preferred.
• **Key Responsibilities**
• - Support awareness and adoption of CallMiner’s AI-powered conversation intelligence and automation platform.
• - Partner with Product Management to ensure marketing activities align with product direction, roadmap, and release plans.
• - Assist in developing clear, compelling product messaging that highlights value, differentiation, and customer outcomes.
• - Contribute to sales enablement by creating and maintaining key materials such as presentations, one-pagers, and event collateral.
• - Collaborate with Sales and Customer Success teams to understand customer needs and help communicate how CallMiner’s solutions address them.
• - Regularly engage with customers to understand use cases, value realization and feedback on the CallMiner platform
• - Help create marketing assets and content, including case studies, web content, and product overviews for global use.
• - Coordinate cross-functional activities supporting new product introductions and go-to-market campaigns.
• - Participate in go-to-market programs such as webinars, events, and partner initiatives.
• - Contribute to sales and partner training by supporting development of enablement content and product updates.
• - Learn the market landscape - buyers, competitors, and trends - to provide insights that strengthen CallMiner’s positioning and strategy.