Senior Director, Brand & Communications

CallMiner

Senior Director of Brand & Communications leading CallMiner's global brand and corporate communications strategy, driving market influence in B2B technology/SaaS. Overseeing public relations and content development.

Posted 7/1/2026full-timeRemote • Massachusetts • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Lead and evolve CallMiner's global brand presence and corporate communications strategy
Shape perceptions of CallMiner across various stakeholders
Develop and execute brand strategy aligned with corporate objectives
Manage public relations strategy and execution
Oversee content development and thought leadership initiatives
Partner with creative teams to ensure consistent branding
Collaborate with cross-functional teams to drive awareness and market credibility
Build and maintain relationships with industry analysts
Oversee creation of high-impact content supporting business objectives

Requirements

What you’ll need

10+ years of experience in brand marketing, corporate communications, public relations, or related fields within B2B technology / SaaS organizations
Experience in both agency and in-house environments strongly preferred
Proven success leading integrated brand and communications strategies that drive measurable business impact
Strong media relations and analyst relations experience
Excellent storytelling, writing, editing, and executive communication skills
Experience managing agencies, freelancers, and cross-functional stakeholders
Demonstrated ability to operate strategically while executing day-to-day activities
Strong understanding of enterprise technology markets and go-to-market organizations
Bachelor’s degree in Marketing, Communications, Journalism, Public Relations, or related field preferred

Benefits

Comp & perks

Quality medical, dental and vision benefits
Life and disability insurance
Reimbursement programs for both fitness and tuition
401k matching
Generous PTO including an annual volunteer day
Paid maternity and parental leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Integrated Brand StrategyStorytellingWritingEditingExecutive Communication

Soft Skills

Relationship BuildingStrategic ThinkingCollaboration

Certifications

Bachelor’s Degree in MarketingBachelor’s Degree in CommunicationsBachelor’s Degree in JournalismBachelor’s Degree in Public Relations