Manage assigned T2 Major Accounts to foster ongoing business relationships and support revenue growth
Proactively identify and cultivate new opportunities within assigned accounts, expanding market reach and driving incremental revenue
Establish long-term trusted relationships with key stakeholders, including technical staff and senior management
Architect and deliver network and cloud solution designs leveraging a broad portfolio of technologies, using a consultative approach to align solutions with client business requirements and desired outcomes
Lead the design and implementation of advanced solutions for customer engagement, network analytics, and operational automation, including AI-driven initiatives where applicable
Integrate cloud SaaS offerings with customer BSS/OSS environments, ensuring seamless automation and operational efficiency
Assist customers in configuration and testing of hardware and software platforms in lab, field trials, and production networks, guiding on technical best practices
Deliver technical presentations and demonstrations to client technical staff and senior management, including C-level executives
Support the preparation and response process for RFIs and RFPs
Represent the company by sharing expertise on solutions and staying informed on industry technologies and trends; apply this knowledge to assist clients and internal teams
Collaborate with cross-functional teams on continuous product, education, training, testing, and demonstration enhancements
Partner closely with Sales to deliver technical sales-oriented presentations and support strategic account planning
Contribute to the development and refinement of solution playbooks, interop guides, and best practices for T2 Major Accounts

Requirements

Bachelor’s degree in Electrical Engineering, Computer Science, or related field (BSEE or BSCS preferred)
Experience working with Tier 1 & 2 service providers or Open Access service providers is highly desirable
Industry certifications (e.g., MEF, Cisco, Juniper, AWS Certified Solutions Architect) are a plus
Strong technical familiarity with Layer 2 and Layer 3 broadband access network architectures and fiber-based broadband access systems (e.g., XGS-PON, GPON)
Knowledge of Wi-Fi technology and in-home network solutions (Wi-Fi 6, Wi-Fi 7, mesh networking)
Understanding of service provider network architecture and technologies (BNG, MPLS, L2/L3 access, photonic transport)
Proficiency with service provider routing protocols (BGP, OSPF, ISIS, SR) and transport functions (L2/3 VPN)
Experience with protocols and standards for broadband CPE management (TR-069/CWMP, TR-369/USP, TR-181, TR-098, TR-157)
Working knowledge of systems integration concepts and technologies such as RESTful APIs, JSON
Familiarity with emerging technologies and trends, such as cloud-based solutions (SaaS), software-defined networking (SDN), and AI/ML frameworks

Benefits

Health insurance
401(k) matching
Paid time off
Flexible work arrangements
Professional development opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

network solution designcloud solution designAI-driven initiativesconfiguration and testingLayer 2 broadband accessLayer 3 broadband accessWi-Fi technologyservice provider routing protocolsbroadband CPE management protocolssystems integration

Soft skills

relationship managementconsultative approachtechnical presentationscollaborationcommunicationstrategic planningproblem-solvingleadershipcustomer engagementcross-functional teamwork

Certifications

MEFCiscoJuniperAWS Certified Solutions Architect