California Closets

CAD Support – Administration Specialist

California Closets

full-time

Posted on:

Location Type: Remote

Location: Arizona • United States

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Salary

💰 $20 per hour

About the role

  • Maintain software licenses, seat assignments, and user access for CAD tools.
  • Install or coordinate installation of CAD software updates, patches, and plug‑ins—mirroring typical CAD administrator tasks.
  • Support configuration of design rules, templates, libraries, menus, and environment settings.
  • Monitor system use, performance, and storage; identify issues proactively, similar to external CAD admin roles.
  • Provide Tier 1–2 support for CAD tools, integrations, crashes, and performance issues.
  • Diagnose system and user problems; escalate when needed (a core function in most CAD Specialist roles).
  • Troubleshoot integration issues across design, engineering, and operations tools.
  • Maintain a knowledge base of common issues, fixes, and best practices.
  • Execute updates to design system databases and libraries, ensuring accuracy and standardization.
  • Maintain metadata, model attributes, and relational datasets, aligned with external CAD data management practices.
  • Participate in data conversion or migration efforts when new tools or versions are introduced.
  • Create user guides, SOPs, quick‑reference documentation, and release notes.
  • Deliver onboarding and refresher training sessions for designers and engineering teams—common in CAD admin roles.
  • Maintain internal documentation for workflows, libraries, integrations, and troubleshooting procedures.
  • Partner with Engineering, Operations, Sourcing, Product Development, and IT to resolve issues.
  • Collaborate with vendors or contractors on upgrades, fixes, testing, or data issues—consistent with external market roles.
  • Participate in user feedback sessions to identify improvement opportunities in CAD workflows.
  • Participate in planning, testing, and rollout of CAD upgrades, integrations, and feature enhancements (a standard expectation in CAD admin roles).
  • Conduct smoke tests and regression tests; document results; support production deployment.
  • Identify opportunities for automation and process improvement, aligned with CAD Administrator/Programmer expectations.
  • Ensure adherence to CAD standards, naming conventions, and data quality requirements, similar to external CAD/Asset roles.
  • Maintain security practices for proprietary designs and sensitive data.

Requirements

  • Strong Excel skills and understanding of database fundamentals.
  • Basic knowledge of CAD tools (AutoCAD, SolidWorks, or similar).
  • Ability to troubleshoot technical problems and support end users.
  • Strong communication skills and ability to work independently in a remote environment.
  • Detail‑oriented, well‑organized, and able to manage multiple priorities.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
CAD toolsAutoCADSolidWorksdatabase fundamentalstroubleshootingsystem performance monitoringdata conversionintegration supportmetadata managementprocess improvement
Soft Skills
strong communicationdetail-orientedwell-organizedability to manage multiple prioritiesindependent workcollaborationtraining deliveryproblem-solvinguser supportdocumentation