Calendly

Staff Product Operations Manager

Calendly

full-time

Posted on:

Location Type: Hybrid

Location: San Francisco • California • United States

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Salary

💰 $192,100 - $291,540 per year

Job Level

Lead

About the role

  • Manage a portfolio of R&D programs and projects, ensuring that all aspects of the program are well defined and aligned
  • Leading end-to-end delivery of a portfolio of strategic programs and projects from problem space definition to customer impact
  • Partnering with leadership and cross-functional stakeholders across the organization to surface underlying needs and desired outcomes
  • Establishing (and modeling) the standard for the Product Operations craft at Calendly
  • Improving cross-functional collaboration and communication by creating shared understanding and alignment
  • Identifying organizational problems and opportunities, then defining and leading the programs, processes, and tools needed to help the organization operate effectively and achieve its goals.

Requirements

  • 10+ years of product operations or direct program management experience managing high-complexity, high-visibility, high-impact enterprise-wide programs
  • Demonstrated ability in leading programs across a wide range of business and technology-related topics from problem space definition to customer impact
  • Exceptional leadership and communications skills; proven ability to influence without authority, build trust, manage complexity and drive business results
  • Demonstrated experience managing programs in a remote-first environment with familiarity applying change management practices to drive adoption
  • Strong command of collaboration tooling administration and enablement (e.g., Jira, Confluence, automation workflows)
  • B.A. in a business or technical field; M.B.A., P.M.P, or comparable certification a plus
  • Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time.
Benefits
  • Top Performer Bonus program
  • Equity awards
  • Competitive benefits
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
program managementproduct operationschange managementcollaboration tooling administrationautomation workflows
Soft Skills
leadershipcommunicationinfluence without authoritytrust buildingcomplexity managementbusiness results driving
Certifications
M.B.A.P.M.P.