Calendly

Senior Product Manager, Core Experience

Calendly

full-time

Posted on:

Location Type: Hybrid

Location: San Francisco • California • United States

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Salary

💰 $167,602 - $254,360 per year

Job Level

Senior

About the role

  • Own and execute a global UX foundations roadmap that improves usability, consistency, scalability, and customer satisfaction across core experiences including navigation, IA, authentication, discovery of new features, onboarding, notifications, settings, and system feedback
  • Partner day-to-day with the Design Systems team to evolve shared components and patterns, ensuring accessibility and usability at scale
  • Drive adoption of shared components and patterns across product teams so teams build on common foundations, accelerating development while maintaining consistency
  • Establish governance frameworks and standards that promote innovation while ensuring cohesion, scalability, quality, and velocity
  • Lead change management efforts to drive organizational adoption of shared UX standards, including influencing multiple product roadmaps to prioritize systemic UX improvements beyond direct feature ownership
  • Leverage quantitative and qualitative insights to drive continuous improvements to global user experiences. Defining and monitoring UX health metrics across critical journeys to identify friction and measure impact
  • Champion platform cohesion and trust, ensuring Calendly feels like one intentional product rather than a collection of loosely connected features

Requirements

  • 8+ years of product management experience
  • Experience owning system level improvements at a platform, infrastructure, or design system level
  • Track record of measurable improvements to user experience and customer satisfaction
  • Ability to use quantitative and qualitative data to inform decisions and iteration
  • Worked closely with designers and design leadership on UX-heavy systems
  • Experience with B2B or prosumer SaaS products
  • Comfort operating without direct revenue or growth KPIs
  • Strong judgment in ambiguous, multi-stakeholder environments
  • Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time.
Benefits
  • Top Performer Bonus program
  • Equity awards
  • Competitive benefits
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
UX designuser experience improvementgovernance frameworkschange managementdata analysisuser journey mappingdesign systemsquantitative insightsqualitative insightsB2B SaaS
Soft Skills
leadershipinfluencingjudgmentcollaborationcommunicationproblem-solvingadaptabilityinnovationorganizational skillsstakeholder management