Calderys

Product Specialist – Magnesia-Spinel Bricks

Calderys

full-time

Posted on:

Location Type: Hybrid

Location: United Arab Emirates

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About the role

  • Provide technical support on Magnesia spinel brick performance in various applications such as Cement kiln.
  • Work closely with customers, sales, and application teams to optimize refractory selection and installation practices.
  • Support in product trials, troubleshooting, failure analysis, and post-mortem evaluation at customer sites.
  • Collaborate with NPD and manufacturing for product development, formulation improvements, and product positioning.
  • Maintain and update product documentation including Product Data Sheets (PDS), application guidelines, and comparison charts.
  • Conduct competitor benchmarking and support product portfolio rationalization.
  • Deliver technical training for internal teams and customers on Magnesia spinel product line and usage best practices.
  • Contribute to strategic discussions on material cost control, sourcing alternatives, and product performance KPIs.
  • Support pricing, proposal preparation, and commercial discussions from a technical perspective

Requirements

  • B.Tech - Chemical/ Ceramic
  • Knowledge of manufacturing processes of cement industry, refractory products and application of products.
  • Hands-on experience in technical support, customer trials
  • Ability to work with teams and lead decision-making processes in a team environment.
  • Excellent interpersonal communication and listening ability.
  • Strong analytical skills.
  • Excellent planning and organizational skills.
  • A strong ability to be adaptable and flexible.
  • Effective negotiation skills.
  • Effective communication Skills.
  • Highly motivated / self driven, results oriented.
  • Capable of handling multiple priorities.
  • Able to generate multiple solutions to problems in order to troubleshoot them effectively.
  • Able to collaborate with external and internal customers and stakeholders.
  • Ability to interpret basic financial data.
  • Proficient in MS-Office/GSuites.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
technical supportfailure analysisproduct trialsrefractory selectionproduct developmentformulation improvementsmaterial cost controlproduct performance KPIscompetitor benchmarkingapplication of products
Soft Skills
interpersonal communicationanalytical skillsplanning skillsorganizational skillsadaptabilitynegotiation skillsresults orientedproblem-solvingcollaborationdecision-making
Certifications
B.Tech - ChemicalB.Tech - Ceramic