Calderys

Technical Support Engineer

Calderys

full-time

Posted on:

Location Type: Hybrid

Location: Paris • France

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Job Level

Junior

About the role

  • Identify the technical needs of the customer and make recommendations of current products or instigate the development process for new products.
  • Develop technical concepts for iron applications (e.g. casthouse design, THC selection for instance)
  • Evaluation of the Request for Quotations and Preparation of technical and economical offers, which includes savings and benefits evaluations
  • Coordinate the creation of technical drawings and bill of materials with the project department
  • Present new product developments and project initiatives to Customers in line with global and regional sales managers strategies.
  • Cooperation with Science & Technology and Marketing for product and business development.
  • Cooperate with sales teams to present and explain the technical offers to the customer.
  • Training of sales teams in the major technical aspects of iron technologies
  • Generate and maintain a current reference list
  • Support of root cause analysis of failures (postmortem analysis) and make recommendations for improvement of products performance against known wear mechanisms and process parameters
  • Trouble shooting
  • Trial support

Requirements

  • Expertise or knowledge in refractory technologies, in the field of iron or steelmaking
  • University degree in metallurgy, ceramics or similar engineering or technical education
  • 1 year of experience in refractory industry or iron making industry.
  • French (fluent, written, spoken) / English (fluent, written and spoken)
  • High willingness to travel (up to 30%)
  • analytical skills,
  • good listener, excellent communication skills
  • team player
  • can work under pressure
  • able to switch priorities
  • experience in a multicultural environment
Benefits
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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
refractory technologiestechnical drawingbill of materialsroot cause analysistroubleshootingtechnical concepts developmentsavings evaluationbenefits evaluationpostmortem analysisiron technologies
Soft Skills
analytical skillsexcellent communication skillsteam playergood listenerability to work under pressureability to switch priorities
Certifications
university degree in metallurgyuniversity degree in ceramicsengineering degree