Calabrio, Inc.

Accountant

• Key contributor to monthly, quarterly and year-end financial close including journal entries, account reconciliations and flux analysis
• Perform preliminary research on complex accounting topics, including the application of new accounting standards and their impact on the company’s financial statements.
• Implement process improvements and automation in areas of ownership, streamlining close and increasing accuracy.
• Collaborate effectively with cross-functional teams to ensure that transactions are captured appropriately in the financial statements
• Help with special projects and ad-hoc requests
• Collaborate with various teams to provide guidance on the impact of contractual arrangements and business decisions to ensure data readiness for month-end accounting.
• Support US GAAP audits and tax filings.
• Assist with annual budgeting and monthly forecasting processes.
• Support system upgrades and implementations.
• Lead and/or assist on cross functional projects as needed.

Senior Accountant

Engineer

• As a Software Engineer, you will be a core contributor to Verint's QM and PM engineering team.
• You will design and build full-stack features end-to-end.
• Write high-quality automated tests and support production systems.
• Collaborate daily with Product Managers, Designers, QA Engineers, and globally distributed engineering peers.
• Design, develop, and maintain production-grade full-stack features spanning Java/C# backend services, REST/GraphQL APIs, and React/Ext JS frontend applications.
• Translate product requirements and UX designs into well-structured, testable, and performant code.
• Implement scalable microservices and modular frontend components that support high concurrency and enterprise-scale data volumes.
• Participate in design and architecture reviews; contribute to discussions on API contracts, data models, and service boundaries.
• Proactively identify and address performance bottlenecks, security gaps, and technical debt.
• Write clear, idiomatic code following team standards; actively contribute to improving those standards over time.
• Write comprehensive unit, integration, and end-to-end automated tests using JUnit, Jest, Playwright, and Cucumber (BDD).
• Enforce code quality through peer reviews, static analysis, and adherence to the team's Definition of Done.
• Investigate and reproduce reported defects; perform root-cause analysis and deliver timely, well-tested fixes.
• Champion a shift-left testing mindset — integrating quality checks early and continuously in the development lifecycle.
• Triage, prioritize, and resolve bugs, regression issues, and customer-reported problems within agreed SLA windows.
• Provide Tier-2/3 technical support for production incidents; participate in post-incident reviews and implement corrective actions.
• Monitor application health using observability tooling (logs, metrics, traces); proactively surface anomalies before they impact customers.
• Maintain and improve runbooks and operational documentation for supported features.
• Integrate AI/ML capabilities — including LLM-powered features, automated scoring, and speech-to-text — into product features in collaboration with Verint's AI research teams.
• Evaluate and pilot emerging technologies; propose adoption where they improve quality, performance, or developer productivity.
• Identify and contribute to refactoring initiatives that reduce complexity and improve long-term maintainability.
• Stay current with industry engineering trends through reading, experimentation, and participation in technical communities.
• Work in cross-functional squads with Product Managers, UX Designers, QA Engineers, DevOps, and Data Engineers.
• Actively participate in all Agile Scrum ceremonies: sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives.
• Provide accurate effort estimates and proactively surface risks, blockers, and dependencies.
• Collaborate effectively with distributed engineering teams in Atlanta, Israel, and India using async-first communication practices.
• Support the growth of junior engineers through constructive code reviews and knowledge sharing.
• Build, maintain, and improve CI/CD pipelines using Jenkins, GitHub Actions, or Azure DevOps — ensuring reliable, automated build-test-deploy workflows.
• Containerize services with Docker and deploy to Kubernetes clusters (EKS/AKS) following GitOps and IaC principles.
• Implement secure deployment practices: secrets management, environment-specific configuration, and staged rollout strategies.
• Optimize pipeline performance to minimize build times and deliver faster feedback loops to the team.

Software Engineer

Communications

• Drive market and internal awareness of Verint as the CX Automation company.
• Drive an effective brand identity and momentum for Verint as a leader in CX automation and Artificial Intelligence (AI).
• Plan and direct content creation for external communications channels via coordinated media relations, research, blogs, and related thought leadership.
• Drive strategy for global Customer Advocacy programs including reference program, case study program, and client advisory boards.
• Drive strategy and execution of internal communications.
• Manage a direct team of communications and creative/design professionals.
• Direct and manage various agency relationships including design and creative services, advertising, and public relations.

Director, Communications – Brand

Financial Planning and Analysis

• Manage the preparation of required monthly presentations of financial results and KPI’s for the appropriate business leaders.
• Serve as primary FP&A contact for CAO Senior Leaders of the Company, including management of the annual budget and monthly forecast process for each function.
• Drive financial analysis and forecasting, which includes analysis of actual financial and operational results at individual budget level and regular meetings with budget owners to discuss results.
• Evaluate areas for process improvement and manage the implementation of those improvements.
• Assist with evaluating operations and financial modeling to support strategic goals.
• Review monthly actual financial results during the close processCAO to ensure accuracy
• Complete various ad hoc analyses as required.

Manager, FP&A

• Responsible for IT, Facilities, HR and Legal budget/forecast application preparation
• Analyzing and managing departmental results, budgets and forecasts.
• Responsible for chart of account maintenance
• Assist in preparing annual budgets and monthly forecasts.
• Provide insightful financial analyses that help drive strategic decisions.
• Work closely with and develop strong interfaces with the business finance and regional accounting teams to ensure that budgeting, forecasting, and expense management, requirements are met on a corporate level.
• Prepare ad hoc reports as required

FP&A Analyst

Customer Success Manager

• Assist in delivering value to customers by understanding customer outcomes, business challenges, key KPIs, and providing recommendations.
• Support creating and delivering a success roadmap that aligns with each customer's unique business goals and objectives.
• Help drive product adoption, education, and usage across your portfolio to deliver meaningful business outcomes that ensure all contacts are Verint evangelists.
• Collaborate with customers to increase their usage and adoption of our solutions to ensure they achieve their desired outcomes.
• Learn and become a subject matter expert on assigned Verint Product Solutions.
• Assist in the ongoing assessment of the business value being delivered.
• Identify Expansion Opportunities to drive revenue growth.
• Work with customers to ensure retention and create an environment of customer delight.
• Evaluate the health scores of our customers.
• Advocate customer needs/issues cross-departmentally.

Senior Accountant

Software Engineer

Director, Communications – Brand

Manager, FP&A

FP&A Analyst

Associate Customer Success Manager