CAI Software, LLC

Professional Services Consultant

CAI Software, LLC

full-time

Posted on:

Location Type: Remote

Location: Remote • Pennsylvania • 🇺🇸 United States

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Job Level

Mid-LevelSenior

Tech Stack

SQL

About the role

  • Perform installation, configuration, and testing of AutoCount hardware and software on customer sites.
  • Connect and integrate AutoCount with production equipment, ensuring accurate data collection and communication between systems.
  • Conduct electrical setup and troubleshooting, including wiring, sensors, and machine interfaces.
  • Collaborate with software consultants and project managers to ensure successful implementation according to project timelines.
  • Provide end-user training and support during go-live and post-implementation phases.
  • Document all installation steps, configurations, and customer-specific setups.
  • Proactively identify and resolve technical issues during and after deployment.

Requirements

  • Strong understanding of electrical systems, including wiring, sensors and control panels.
  • Hands-on experience with machine setup, diagnostics, or automation equipment.
  • Excellent problem-solving skills and attention to detail.
  • Ability to work independently and travel to customer sites as needed (60% of the time).
  • Basic understanding of software configuration, databases (SQL), or manufacturing software systems (preferred).
  • Experience with AutoCount or other shop floor data collection systems (preferred).
  • Knowledge of industrial communication protocols (e.g., Ethernet/IP, Modbus, OPC) (preferred).
Benefits
  • CAI Software is an EEO/Veterans/Disabled employer.
  • Reasonable accommodations for applicants with disabilities and disabled veterans.
  • Initial training will be provided to build the necessary knowledge in software configuration and troubleshooting.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
installationconfigurationtestingelectrical setuptroubleshootingmachine setupdiagnosticsautomation equipmentsoftware configurationdatabases
Soft skills
problem-solvingattention to detailindependencecollaborationtrainingsupport