Product Manager

• Manage tasks and activities associated with digital product roadmap initiatives.
• Break down roadmap epics into actionable tasks, track timelines and dependencies, and manage delivery progress.
• Coordinate cross-functional contributors including development, marketing, sales, and operations.
• Identify risks, escalate issues appropriately, and drive resolution.
• Ensure deliverables meet defined scope, timeline, and quality expectations.
• Manage CAI regions as an internal account.
• Manage intake, prioritization, and tracking of regional requirements, requests, and support needs.
• Coordinate resources to deliver solutions, ensuring alignment with overall product strategy and roadmap priorities.
• Maintain transparency with regional leaders regarding status, trade-offs, and timelines.
• Participate in stakeholder meetings to gather requirements, define business needs, and document outcomes.
• Facilitate requirements gathering sessions and contribute to solution design discussions.
• Develop process maps, user workflows, and functional documentation as needed.
• Manage meeting actions, decisions, and follow-ups to ensure accountability and execution.
• Manage execution of marketing deliverables associated with product launches and updates.
• Develop and maintain marketing collateral, product one-pagers, pitch decks, and sales support content.
• Support go-to-market activities in coordination with product and commercial leadership.
• Assist in creating value messaging aligned with regional and market needs.
• Support development and ongoing updates of user training materials and sales enablement resources for the digital portfolio.
• Coordinate training sessions and ensure materials reflect current product capabilities.
• Collect feedback from users and sales teams to continuously improve enablement materials.
• Maintain Knowledge Management libraries as part of the Digital Community of Practice.
• Track digital product opportunities, proposals, and active delivery projects.
• Maintain reporting dashboards and summary metrics for leadership visibility.
• Support pipeline management and ensure alignment between product availability and sales commitments.

Associate Product Manager

Proposal Manager

• Collaborate with each of our Practice Leaders, business development and operations team members, as well as others to achieve the following:
• · Collect and manage the development of proposal responses both collaboratively with regional pursuit team as well as being empowered to develop responses on your own
• · Review and measure the quality of proposals written by others.
• · Assist with continuous process improvement duties, including participating with proposal after-action-review meetings, proposal process scoring, identification of lessons learned and improvements.
• · Responsible for a variety of response types including detailed RFP responses in proposal form, Requests for Information, Cost Opinions, and Statements of Qualification.
• · Lead the overall the proposal development from creation to bid submission.
• · Collect, analyze, and communicate metrics and Key Performance Indicators for proposals and for the performance of the Proposal Support Team.
• · Potentially lead part of the Proposal team.

Accountant

• Serve as the primary finance partner responsible for the financial performance of assigned projects.
• Maintain project budgets, monitor costs, and track revenue to ensure financial accuracy and accountability.
• Partner with project managers to review financial status, forecast outcomes, and address variances.
• Ensure project financial data is complete, accurate, and up to date throughout the project lifecycle.
• Prepare and support client billing in accordance with contract terms and billing schedules.
• Track labor, expenses, and other project costs to ensure proper allocation and timely invoicing.
• Support revenue recognition and month-end close activities related to project accounting.
• Generate and review project financial reports, including budget vs. actuals and forecast updates.
• Work closely with project managers, sales, and operations teams to support accurate project setup and financial execution.
• Identify opportunities to improve project accounting processes, reporting, and system usage.

Project Accountant

• Own and drive end-to-end execution of digital product initiatives from intake through launch, ensuring delivery aligns with business and customer outcomes.
• Lead planning, scheduling, and coordination across cross-functional teams, managing dependencies, milestones, and deliverables.
• Develop and maintain delivery artifacts including delivery plans, RAID logs, milestone tracking, and action registers.
• Proactively identify risks, escalate issues as needed, and drive mitigation strategies to protect delivery commitments.
• Serve as the central owner for execution, ensuring work progresses efficiently and priorities remain aligned.
• Define and evolve the vision, strategy, and roadmap for CAI’s digital toolkit in alignment with business objectives and customer needs.
• Prioritize and manage a product backlog spanning multiple digital products and service components.
• Act as Scrum Product Owner across one or more Agile teams, maintaining delivery momentum and achieving sprint goals.
• Gather, refine, validate, and manage requirements from internal and external stakeholders.
• Communicate status updates, risks, and key decisions with clarity and consistency.

Director

• Acts as a recognized subject matter expert (SME) in CQV across multiple sites and projects.
• Provides high-level consulting on best-in-class CQV practices, including risk-based approaches and program assessments.
• Supports strategic project work as a door-opener or specialized expert.
• Reports directly to the CQV Global Director and serves as a knowledge resource internally and externally.
• Manages client relationships across multiple sites or projects.
• Participates in or leads the initiation and early stages of billable CQV projects.
• Oversees internal programs with cross-functional teams, including client personnel and contractors.
• Drafts and reviews CQV proposals and estimates for clients.
• Engages in forums, publishes articles, participates in committees, and influences guidance standards.
• Builds and maintains a network of industry contacts to identify new opportunities and increase value to current clients.
• Supports the proposal process and helps grow CAI's business pipeline.
• Mentors employees and develops qualification and training materials.
• Acts as an internal CQV knowledge base for teams across the globe.
• Contributes to internal qualifications, knowledge sharing, and process improvements.
• Advises on integrated commissioning and qualification strategies.
• Implements QRM methodologies and assesses supplier qualifications.
• Consults on facility, equipment, utility CQV methods, including automation integration.
• Supports digital validation life cycle and strategies for accelerating project delivery and speed to market.

Associate Product Manager

Proposal Manager

Project Accountant

Product Manager

CQV Associate Director