Marketing

• Create and edit marketing visuals for tradeshows, client presentations, social media, advertisements, and special events
• Develop content and support materials for various marketing initiatives
• Participate in strategy sessions to align creative assets with business objectives
• Collaborate with department leads to support internal requests and campaigns
• Administer design projects from concept through completion with minimal supervision
• Manage multiple projects simultaneously while adhering to deadlines and brand standards
• Respond to feedback and make revisions in a timely and professional manner
• Provide exceptional customer service to internal stakeholders
• Adapt communication style to effectively work with diverse individuals across the organization
• Represent CAI professionally in all interactions

Marketing Creative Coordinator

Product Manager

• Own and drive end-to-end execution of digital product initiatives from intake through launch, ensuring delivery aligns with business and customer outcomes.
• Lead planning, scheduling, and coordination across cross-functional teams, managing dependencies, milestones, and deliverables.
• Develop and maintain delivery artifacts including delivery plans, RAID logs, milestone tracking, and action registers.
• Proactively identify risks, escalate issues as needed, and drive mitigation strategies to protect delivery commitments.
• Define and evolve the vision, strategy, and roadmap for CAI’s digital toolkit in alignment with business objectives and customer needs.
• Act as Scrum Product Owner across one or more Agile teams, maintaining delivery momentum and achieving sprint goals.
• Facilitate alignment and decision-making across operations, subject matter experts, regulatory advisors, technology partners, customer success, and leadership.
• Gather, refine, validate, and manage requirements from internal and external stakeholders.
• Lead development and configuration of reusable templates, workflows, and components to accelerate client time-to-value.

Senior Agile Product Owner

Full-stack Engineer

• Serve as the highest technical person within the Australian business.
• Provide high-level oversight across all active projects to ensure technical quality and consistency of delivery.
• Act as final escalation point for complex technical or delivery challenges.
• Ensure alignment with CAI global standards and quality systems.
• Drive continuous improvement in technical execution and methodologies.
• Lead and deliver client project(s) as Project Lead, Technical Lead or senior subject matter expert.
• Maintain strong client relationships and serve as trusted advisor.
• Ensure projects are delivered safely, on schedule, within scope and to the highest quality standards.
• Identify and support growth opportunities within varies accounts.
• Partner with the Country Manager to shape technical strategy in Australia.
• Provide technical leadership in proposal development including scope definition and methodology design.
• Review and contribute to technical content of bids and submissions.
• Participate in client meetings and solution discussions in support of new business pursuits.
• Support account strategy, opportunity qualification, and pipeline growth.
• Assist in evaluating commercial and technical risk associated with new engagements.
• Define resource needs, lead, and participate in technical interviews for prospective CAI agents.
• Assess candidates’ technical competence and alignment with CAI’s Foundational Principles.
• Provide structured feedback to support hiring decisions.
• Mentor agents and promote knowledge sharing across disciplines.
• Serve as senior technical advisor to key Australian clients.
• Represent CAI in industry forums and professional networks.
• Strengthen CAI’s technical reputation in the region.
• Ensure compliance with regulatory frameworks and CAI quality systems.
• Promote disciplined risk identification and mitigation practices.
• Champion safe working practices and an inclusive culture.

Senior Technical Lead

• Manage tasks and activities associated with digital product roadmap initiatives.
• Break down roadmap epics into actionable tasks, track timelines and dependencies, and manage delivery progress.
• Coordinate cross-functional contributors including development, marketing, sales, and operations.
• Identify risks, escalate issues appropriately, and drive resolution.
• Ensure deliverables meet defined scope, timeline, and quality expectations.
• Manage CAI regions as an internal account.
• Manage intake, prioritization, and tracking of regional requirements, requests, and support needs.
• Coordinate resources to deliver solutions, ensuring alignment with overall product strategy and roadmap priorities.
• Maintain transparency with regional leaders regarding status, trade-offs, and timelines.
• Participate in stakeholder meetings to gather requirements, define business needs, and document outcomes.
• Facilitate requirements gathering sessions and contribute to solution design discussions.
• Develop process maps, user workflows, and functional documentation as needed.
• Manage meeting actions, decisions, and follow-ups to ensure accountability and execution.
• Manage execution of marketing deliverables associated with product launches and updates.
• Develop and maintain marketing collateral, product one-pagers, pitch decks, and sales support content.
• Support go-to-market activities in coordination with product and commercial leadership.
• Assist in creating value messaging aligned with regional and market needs.
• Support development and ongoing updates of user training materials and sales enablement resources for the digital portfolio.
• Coordinate training sessions and ensure materials reflect current product capabilities.
• Collect feedback from users and sales teams to continuously improve enablement materials.
• Maintain Knowledge Management libraries as part of the Digital Community of Practice.
• Track digital product opportunities, proposals, and active delivery projects.
• Maintain reporting dashboards and summary metrics for leadership visibility.
• Support pipeline management and ensure alignment between product availability and sales commitments.

Marketing Creative Coordinator

Senior Agile Product Owner

Senior Technical Lead

Associate Product Manager