
Manager, Beneficiary Services Department
Caf de la Seine-Saint-Denis
full-time
Posted on:
Location Type: Office
Location: Bobigny • France
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Salary
💰 €40,481 - €40,482 per year
Job Level
About the role
- Provide leadership and support to the manager of a Family Agency
- Manage a team of technical advisors, advisory managers and beneficiary service advisors
- Oversee the organization, performance and quality of service delivered to beneficiaries
- Drive continuous modernization and improvement of services
- Oversee the activities of a territorial project advisor and social workers
- Foster collaboration and synergy within the team between reception and social work
Requirements
- SAM diploma or proven experience managing administrative or social teams (operations/reception)
- Strong managerial aptitude and proven management experience
- Strong organizational skills and attention to detail
- Excellent interpersonal skills and a team-working spirit
- Proactive, with the ability to propose improvements and drive innovation
Benefits
- Meal vouchers
- RTT (additional time off)
- 75% public transport reimbursement
- Profit-sharing / performance bonus
- Supplementary health insurance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
leadershipteam managementorganizational skillsattention to detailinterpersonal skillsteamworkproactiveinnovation
Certifications
SAM diploma