Caf de la Seine-Saint-Denis

Counselor

• Accueillir, renseigner et orienter les allocataires (accueil physique, téléphonique, mail)
• Réaliser un diagnostic des situations allocataires
• Mettre en application la réglementation et les procédures
• Rechercher des informations complémentaires auprès des allocataires afin de mettre à jour leur situation.

Conseiller Service à l'Usager – Formation CQP CDD

Manager

• Provide leadership and support to the manager of a Family Agency
• Manage a team of technical advisors, advisory managers and beneficiary service advisors
• Oversee the organization, performance and quality of service delivered to beneficiaries
• Drive continuous modernization and improvement of services
• Oversee the activities of a territorial project advisor and social workers
• Foster collaboration and synergy within the team between reception and social work

Manager, Beneficiary Services Department

Bookkeeper

• Contribute to the accuracy and integrity of the financial and accounting operations of the Caf de la Seine-Saint-Denis
• Handle day-to-day accounting and treasury operations (processing cheque receipts, handling bank statements, bank reconciliations, payments, funding financial accounts, confirmations with our partners...)
• Control and oversee payment of supplier invoices, in coordination with the budget department
• Ensure alignment between accounting records and the system managing the physical inventory
• Reconcile third-party accounts and ensure timely clearing of entries requiring adjustment
• Contribute to improving accounting and treasury processing workflows
• Ensure proper preservation of archives
• Participate in account closing operations.

Accountant

Collections

• Travailler sur des recherches d’adresse et de solvabilité
• Suivi des procédures de recouvrement des créances de la CAF auprès des allocataires et des bailleurs
• Enregistrer les retours des accusés de réception
• Établir des courriers de mises en demeure

Conseiller Service à l'Usager – Formation CQP CDD

Manager, Beneficiary Services Department

Accountant

Technicien recouvrement – CDD