Caf de la Seine-Saint-Denis

Beneficiary Advice Officer – CQP

Caf de la Seine-Saint-Denis

internship

Posted on:

Location Type: Office

Location: Saint-Denis • France

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Salary

💰 €1,918 per month

About the role

  • Examine applications for family benefits: analyze applicants' needs and provide appropriate responses.
  • Carry out assessments of beneficiaries' situations: review entitlements and update case records.
  • Analyze beneficiaries' potential entitlements.
  • Apply regulations and procedures.
  • Gather additional information from beneficiaries to update their records.

Requirements

  • Education: High school diploma to two-year post-secondary diploma (Bac to Bac+2), ideally with experience in customer relations or administrative management.
  • You value teamwork and mutual support.
  • Dynamic: you have developed a strong sense of priorities.
  • Your thoroughness and ability to synthesize information will enable you to manage all assigned cases.
  • You demonstrate good listening skills and a strong service orientation.
Benefits
  • Vacation bonus
  • 13th month salary
  • Health insurance
  • Profit-sharing
  • Additional time off (RTT)
  • 75% reimbursement of public transportation
  • Meal vouchers
  • Training
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
teamworkmutual supportdynamic prioritizationthoroughnesssynthesis of informationcase managementlistening skillsservice orientation
Certifications
high school diplomatwo-year post-secondary diploma