Caesars Entertainment

Vice President of Customer Insights

Caesars Entertainment

full-time

Posted on:

Location Type: Remote

Location: New JerseyUnited States

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Salary

💰 $200,000 - $240,000 per year

Job Level

Tech Stack

About the role

  • obsess over their customer and pride themselves on developing features their customers love.
  • a critical component of developing our strategies with their deep understanding of our customer behaviors, market trends, and data analysis to drive our business growth.
  • optimize the product development lifecycle, scale operational excellence, and ensure customer insights directly influence product strategy.
  • drive process scalability, foster cross-functional alignment, and build a customer-centric culture that fuels product-led growth.
  • own the systems, insights, and organizational structures that reduce operational bottlenecks and strengthen product market fit across the portfolio.

Requirements

  • 10+ years of experience in product management, product operations, or a related discipline, with at least 5 years in a leadership role.
  • Deep understanding of modern product development practices, customer discovery methodologies, and cross-functional collaboration with experience with optimizing teams, communication strategies and is a champion of change management
  • Analytical and data-driven, with experience building KPI frameworks and leveraging data to drive consensus decision making
  • A customer-centric mindset, representing the voice of the user at every stage of product development.
  • Excellent presentation skills to educate, inspire, and drive unity across multidisciplinary teams. Advanced proficiency in PowerPoint is required.
  • Proven track record aligning teams across sales, marketing, engineering, and design to execute cohesive strategies.
  • Passion and expertise for organizational design and business processes management. Bringing efficiencies to teams to allow them to focus, create, and deliver is second nature.
  • Executive level communication and storytelling to offer effective updates and streamline communication to a broad audience
  • You lead and manage your team members with clear accountability frameworks, while maintaining open communication, collaboration, and mentorship. Their success makes you shine as a manager.
Benefits
  • medical, vision, and dental insurance
  • life insurance
  • disability insurance
  • a 401(k)-matching program
  • paid Flexible Time Off
  • paid company holidays
  • short-term or long-term incentive compensation, including cash bonuses and stock program participation
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product managementproduct operationscustomer discovery methodologiesKPI frameworksdata analysischange managementorganizational designbusiness process managementproduct development practicescross-functional collaboration
Soft Skills
customer-centric mindsetanalytical thinkingpresentation skillsexecutive communicationstorytellingteam leadershipmentorshipcollaborationinspirationstrategic alignment