Cadence Solutions

Provider Relations Manager

Cadence Solutions

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $100,000 - $110,000 per year

About the role

  • Successfully deploy Cadence solution at a local level with providers and staff so that solution fits seamlessly with their workflows and results in high clinician and patient adoption and retention.
  • Establish trusted relationships with new and existing providers and staff and identify new opportunities to deliver care to patients with other health conditions.
  • Partner with internal Product and Care Delivery teams to ensure Cadence is learning from our providers and always improving our technology and services offerings.
  • Collaborate with Partnerships team to build repeatable processes and systems that enable Cadence to efficiently scale with existing and new system partners.
  • Partner with providers to inform, educate, and bring opportunities that will help their patients live a healthier lifestyle in relation to their chronic condition.
  • Monitor data, present reports, and encourage ongoing provider engagement through regularly scheduled touch bases and meetings.
  • Collaborate with Partnerships team to ensure providers are meeting expectations of health system partners and provide escalation when needed.
  • Take initiative to learn and understand complex workflows and clinical environments with minimal supervision, identifying problems and driving solutions autonomously.

Requirements

  • 3+ years of experience in project leadership, account management, or healthcare customer service (pharmacy, managed care, or clinical support environments preferred).
  • Bachelor’s degree in healthcare, business, or communications required.
  • A self-starter mindset with a strong sense of ownership, you take initiative, solve problems end-to-end, and thrive in environments founded on trust, autonomy, and direct feedback.
  • Proven ability to adapt quickly, learn on the fly, and navigate ambiguity with curiosity and confidence.
  • A track record of exceeding performance expectations in fast-paced, goal-driven environments.
  • Comfort working independently in a high-travel, field-based role - national weekly travel to provider sites is expected and essential.
  • Excellent communication, presentation, and relationship-building skills with both clinical and administrative audiences.
  • Strong strategic, analytical, and critical thinking abilities: you're metrics-driven and use data to drive behavior change and influence outcomes.
  • Proficiency with Google Workspace and web-based collaboration tools.
  • Must reside within commutable range of a major airport.
Benefits
  • Medical, dental, and vision insurance
  • Competitive total compensation and meaningful equity
  • TelaDoc (virtual primary care)
  • National and local discounts powered by TriNet
  • Unlimited PTO and paid holidays
  • Remote equipment setup and home office stipend
  • Paid Parental Leave
  • 401K and 401K match
  • Charitable Donation Match program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project leadershipaccount managementhealthcare customer servicedata monitoringreport presentationproblem solvingstrategic thinkinganalytical skillscritical thinking
Soft Skills
self-starter mindsetinitiativeadaptabilityrelationship buildingcommunication skillspresentation skillsownershipcuriosityconfidence