Cable ONE

Affiliate Manager

• Serve as a primary point of contact for channel partners regarding order status, billing questions, commissions inquiries, and general program support.
• Support onboarding of new partners, including documentation, portal access, training coordination, and internal setup tasks.
• Maintain positive working relationships with partners to promote engagement and satisfaction.
• Assist with partner communications related to promotions, updates, and program initiatives.
• Track partner-submitted opportunities from order submission through installation and billing.
• Coordinate with internal teams including provisioning, service delivery, engineering, billing, and finance to support timely order completion.
• Provide proactive updates to partners regarding milestones, delays, and completion timelines.
• Maintain accurate opportunity, customer, contract, and partner records in Salesforce and related systems.
• Create and maintain standard reports and dashboards for leadership and sales teams.
• Support user access, data cleanup, and system accuracy.
• Generate recurring reports related to bookings, pipeline activity, partner performance, and sales results.
• Support sales teams with lead-to-quote coordination and internal follow-up.
• Monitor activity trends that may impact customer service or sales productivity.
• Track partner commissions and assist in validating payout accuracy.
• Coordinate with finance teams regarding payment status and commission inquiries.
• Maintain organized records of agreements, commission schedules, and supporting documentation.
• Assist with planning and logistics for partner events, webinars, trade shows, and sponsorship activities.
• Help track leads and follow-up actions resulting from events.
• Support updates to partner-facing materials and internal documentation.

Channel Partner Specialist

Account Executive

• Engage with enterprise clients to understand their business needs and present customized B2B telecom solutions that drive ROI.
• Build and manage a robust sales funnel through targeted outreach, referrals, and strategic networking.
• Maintain and grow existing accounts by delivering exceptional service and identifying upsell opportunities.
• Consistently meet or exceed monthly and quarterly sales targets through disciplined execution and strategic account planning.
• Stay informed on industry trends, competitive landscape, and emerging technologies to position Sparklight as a trusted advisor.
• Partner with internal teams (engineering, product, support) to ensure seamless delivery and client satisfaction.

Senior Business Account Executive

Chief Operating Officer

• Partner with the CEO and executive leadership team to define and deliver a compelling value proposition for the digital household, fully utilizing the company’s wireless offering to strengthen both customer acquisition and retention
• Shape and clearly communicate a differentiated segment strategy that accelerates profitable growth while supporting long-term value creation
• Work closely with management to evaluate the company’s assets and capital deployment, prioritizing the markets, products, and opportunities that will generate the highest strategic and financial returns
• Champion a relentless focus on the customer experience as a core differentiator, ensuring the company stands out in a competitive market and continues to lead in service quality
• Oversee workforce management, field operations, audit and compliance, vendor partnerships and all back-office operations to deliver a seamless, efficient, and distinctive end-to-end experience.
• Drive accountability to achieve targeted NPS outcomes and continuous improvement in customer satisfaction
• Lead the evolution of Cable One’s marketing approach toward a more digitally driven model
• Identify and engage priority customer segments across regions, developing and executing a high-impact digital go-to-market strategy that positions the company as a provider of compelling, best-in-class broadband and mobile offerings
• Establish a robust customer analytics capability to inform decision-making and accelerate transformation
• Tailor regional marketing strategies to reflect local dynamics, driving customer growth while maintaining disciplined cost management
• Set clear product and service priorities for the consumer segment across both existing offerings and new innovations, including the company’s mobile portfolio
• Ensure the product and services roadmap is tightly aligned with overall company strategy, unlocking the full value of the combined portfolio to expand share of wallet and drive growth within the existing customer base
• Partner closely with in market leadership to design and execute pricing, acquisition, and retention strategies that balance customer value with the company’s financial and operational objectives
• Evaluate and prioritize network development opportunities as the company advances technologies such as DOCSIS 3.1, DOCSIS 4.0, and fiber
• Partner closely with the CEO and regional leadership to guide investment decisions, ensuring thoughtful sequencing and prioritization of network builds to maximize impact and return
• Champion a culture rooted in putting associates first by actively investing in talent—attracting, onboarding, developing, and inspiring high-performing teams
• Take a disciplined approach to talent management, with a strong focus on continuous development, thoughtful succession planning, and strategic recruitment to strengthen the organization over time

Chief Technology Officer

• Set the technology direction for the company and strengthen operational execution
• Establish a roadmap for next-generation architecture
• Lead the design, build, and ongoing evolution of network infrastructure
• Oversee new build and expansion initiatives from planning through execution
• Lead enterprise IT strategy, including infrastructure, platforms, and applications
• Build and manage strategic partnerships across technology and infrastructure providers
• Build and develop high-performing teams across engineering, network operations, IT, and cybersecurity