Cable ONE

Carrier Account Executive II

Cable ONE

full-time

Posted on:

Location Type: Remote

Location: Alabama • Arizona • United States

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About the role

  • Handling new sales quotes, including formulating contracts, quotations and pricing, product research, customer relations, follow-up, coordinating due dates, placing service orders, managing and communicating test and turn up of circuits, etc.
  • Assist in identifying wholesale opportunities outside of company's current markets.
  • Have a working knowledge of Carrier Ethernet, optical waves, dark fiber, and broadband services.
  • Developing and maintaining relationships with transport engineers from various carriers.
  • Designing and creating customer network configurations.
  • Responsible for working with operations to ensure accurate order processing and service delivery.
  • Handling a wide variety of customer support, including resolving billing issues, managing customer inquiries, customer turn-up, and general customer satisfaction and relations.
  • Lead, identify and manage internal communications needs, disseminate information regarding relevant activities and obtain appropriate corporate approvals.
  • Work with sales management, product management, IT, regulatory, corporate marketing, and other inter-departmental stakeholders, by managing resources and timeframes required to complete and recommend customer solutions, requirements, pricing, and implementation.
  • Assures effective communications are maintained within areas of responsibility.
  • Where appropriate, informs employees as to plans in progress.
  • Performs other related duties as assigned to ensure effective operation of Company.

Requirements

  • Strong sales skills and business acumen required.
  • Minimum 5 years of telecommunications carrier/wholesale sales required.
  • Telecommunications industry experience required.
  • Sales and customer relations skills
  • Contract negotiations
  • Effective use of CRM (SalesForce, MS Dynamics)
  • Business cases (models)
  • Analytical skills
  • Problem solving
  • Influential leadership skills
  • Superior communication skills, both written and verbal.
  • Bachelor's Degree preferred.
  • Strong interpersonal, verbal and written communications skills.
  • Must have experience in cold calling and building relationships with carriers.
  • Strong attention to detail, verbal and written communication skills.
  • Effective time/task management and prioritization required.
  • Ability to document and communicate the status of opportunities, solution requirements, and financials of an opportunity to internal sales leadership, product management, and operations teams required.
  • Strong customer relations skills, presentable, professional, particularly with in-person customer interaction.
Benefits
  • Medical, dental, and vision plans – start when you start!
  • Life insurance (self, spouse, children)
  • Paid time off (vacation, holiday, and personal/sick days)
  • 401(k) - 100% company match (match program starts immediately , up to 5% of eligible compensation)
  • Group Legal plan with Identity Theft Protection
  • Tuition reimbursement (up to $5,250 on 1st year)
  • Annual community support to various organizations across the U.S.
  • Associate recognition & awards programs
  • Advancement opportunities
  • Collaborative work environment
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Carrier Ethernetoptical wavesdark fiberbroadband servicescontract negotiationsCRMSalesForceMS Dynamicsbusiness casesanalytical skills
Soft Skills
sales skillsbusiness acumencustomer relationsproblem solvinginfluential leadershipsuperior communicationinterpersonal skillsattention to detailtime managementtask prioritization
Certifications
Bachelor's Degree