C5MI

Senior Technical Operations Consultant

C5MI

full-time

Posted on:

Location Type: Office

Location: United States

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Salary

💰 $140,000 - $180,000 per year

Job Level

Senior

About the role

  • Collaborates with clients and business stakeholders to gather and analyze warehouse management requirements.
  • Establish priorities for the client so they can prepare for and manage changes in their strategy and operations.
  • Conducts detailed assessments of existing supply chain processes and workflows, with a focus on SAP WM and EWM environments, to determine the scope of warehouse operational improvement initiatives.
  • Develops comprehensive process maps that outline each step of current operations.
  • Identifies bottlenecks, inefficiencies, and areas for potential improvement and creates recommendations and actionable strategies for improvement.
  • Collaborates with supply chain staff and management to understand specific operational challenges and requirements.
  • Prepares and executes client workshops (with stakeholders on various seniority levels).
  • Develops clear, concise, and comprehensive Standard Operating Procedures (SOPs) for all supply chain operations, particularly within SAP WM and EWM frameworks.
  • Ensures SOPs are aligned with best practices and industry standards.
  • Works closely with stakeholders to ensure SOPs are practical, achievable, error proof, and enhance overall efficiency.
  • Works with the Junior Operations Consultants to create training materials and guides to facilitate the implementation of new SOPs.
  • Stay up to date with industry trends, technologies, and best practices, particularly in SAP WM and EWM.
  • Proposes and implements continuous improvement initiatives to enhance supply chain operations.
  • Tracks performance metrics and results to ensure success and conducts regular reviews and audits, ensuring compliance with SOPs, identifying opportunities for further improvement, and adjusting the strategy and escalating concerns as appropriate.
  • Travels to client sites up to 50% of the time to collaborate in person, evaluate operations, and review SOPs and practices in action.
  • Manages and holds accountable a team of Junior Operations Consultants, providing support, encouragement, coaching, and performance management to ensure success for the team and for the organization.
  • Participates in the hiring process for positions within scope.
  • Fosters a high-performance culture, promoting teamwork, collaboration, and professional development.
  • Adheres to all certified processes as part of our commitment to maintaining the highest standards of quality and information security, which includes actively participating in quality assurance activities and ensuring the protection of sensitive information in accordance with our security policies.
  • Performs other related tasks as assigned.

Requirements

  • Required bachelor's degree in Supply Chain Management, Logistics, Industrial Engineering, or a related field or high school diploma with equivalent years of experience.
  • Required experience in Lean Six Sigma, Lean, or other process methodologies.
  • Required Minimum of 8 years of experience creating and implementing SOPs to standardize and improve warehouse operations.
  • Required Minimum of 8 years of experience analyzing warehouse processes and developing actionable solutions.
  • Required Minimum of 8 years of experience mapping current and future state processes to drive operational improvements.
  • Required Minimum of 8 years of experience with SAP Warehouse Management and Extended Warehouse Management systems.
  • Required Must have an active government security clearance or be able to obtain a security clearance prior to start date (which requires U.S. Citizenship).
  • Desired certification in Six Sigma, Lean, or other process improvement methodologies.
  • Desired previous consulting experience in a similar role.
  • Desired previous professional experience includes SAP use (any module)
  • Desired previous experience working with U.S. Government agencies (Defense Logistics Agency preferred).
Benefits
  • Health insurance (medical, dental, vision)
  • Supplemental Insurance Options (accident, hospital indemnity, critical illness, legal insurance, identity theft insurance, and pet insurance)
  • $1,500 wellness benefit for employees (pro-rated in your first year equivalent of $125 per month employed)
  • Unlimited Paid Time off and a generous holiday calendar
  • Retirement savings plan traditional 401(k) and Roth with a company match of 100% on the first 3% you contribute and 50% on the next 2% you contribute.
  • Annual bonus eligibility
  • Opportunities for professional development and advancement
  • Positive and collaborative work environment

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
warehouse managementsupply chain processesprocess mappingSOP developmentLean Six SigmaSAP WMSAP EWMperformance metricscontinuous improvementoperational assessments
Soft skills
collaborationcommunicationcoachingteam managementproblem-solvingprioritizationworkshop facilitationstrategic thinkingadaptabilityleadership
Certifications
Six Sigma certificationLean certificationgovernment security clearance