C3 Industries

Learning and Development

• Facilitate in-person, virtual, and blended learning sessions for retail teams, ensuring high engagement, knowledge retention, and in-store adoption.
• Support New Store Open (NSO) training planning, preparation, execution, and post-open follow-up support across retail markets.
• Coordinate and facilitate field-facing learning initiatives tied to leadership development, customer experience, company priorities, and retail team development.
• Coach managers and team leaders to support on-the-job learning, development, and reinforcement within their teams.
• Develop and update training materials, digital learning content, facilitation resources, and supporting training documentation.
• Help build structured learning pathways and development experiences for employees at various levels, including new hires, leadership teams, and store managers.
• Provide ongoing field partnership, coaching, and support to retail employees and leadership teams.
• Build and maintain strong working relationships across retail markets and support teams.
• Manage and oversee the use of the Learning Management System (LMS) to support training assignments, tracking, reporting, and content management.
• Conduct training needs assessments and collaborate with leadership teams to identify development opportunities and performance gaps.

Retail Learning & Development Manager