C&S Wholesale Grocers

Manager

• Accountable for P&L management
• Control expense of outbound operations
• Partner with inbound transportation to ensure alignment on capacity and costs
• Responsible for leading the entire team to optimal performance
• Promote a safe and DOT compliant workplace
• Deliver exceptional customer experience through on-time delivery

Transportation Manager

Sales

• Developing relationships of trust and respect with customers' store management in assigned accounts
• Relaying pertinent order information and coordinating lead times with store management/ customers
• Responsible for making sales and placing orders to ensure merchandise remains stocked to capacity
• Observing displays and merchandise for competitive products on store shelves for opportunities
• Responsible for checking in all service orders and writing adjustments such as a credit or charge to the customer if necessary for shortages, overages, or mis-ships.
• Working with store management/customers to resolve and discuss opportunities to develop sales and improve merchandising.
• Maintaining price changes and price tags in assigned accounts
• Selling displays and shippers by presenting promotions and deals to the store management/customers
• Calling on assigned stores to make orders for the assigned territory, which could include any product category available for service.
• Back stock must be kept to a minimum and maintained in an orderly fashion in the back room of the store
• Performing routine maintenance in assigned departments, such as cleaning shelves and soiled products, and fronting the departments on all store calls
• Stocking and merchandising ordered products in assigned stores and departments
• Building and putting up displays or shippers for which the employee is responsible, including making sure that all displays and shippers are properly signed

Commissioned Salesperson

• Keep our communities fed
• Responsible for sales, ordering merchandise, and building customer relationships with Stop & Shop
• Stocking the merchandise sold
• Develop customer relationships to provide exceptional service
• Working with minimal supervision
• Making sales and placing orders to ensure merchandise remains stocked to capacity
• Observing displays and merchandise for competitive products on store shelves
• Responsible for checking in all service orders and writing adjustments
• Working with store management/customers to resolve and discuss opportunities to develop sales and improve merchandising
• Maintaining price changes and price tags in assigned accounts
• Selling displays and shippers by presenting promotions and deals
• Calling on assigned stores to make orders for the assigned territory
• Performing routine maintenance in assigned departments, such as cleaning shelves and soiled products
• Stocking and merchandising ordered products in assigned stores

Commissioned Sales Representative

Customer Support

• Monitoring and managing contract renewals and the customer pipeline.
• Facilitating communication with all stakeholders; effectively addressing customer service issues and evaluating customer requests.
• Preparing and presenting customer presentations to review project scope and progress.
• Monitoring and supporting operational KPI improvement across assigned customers.
• Recommending and implementing cost improvement opportunities.
• Tracking quarterly and annual contracted volume thresholds and conducting regular performance reviews to maintain compliance.
• Growing sales within the region.
• Influencing customer decision-making on key improvement initiatives.
• Managing new business start-ups after handover from the New Business Development group.
• Coordinating operational planning for key customer events, including holiday planning, grand openings, anniversary sales, and major in-store events.
• Communicating and managing changes to company operational policies and procedures.
• Managing business continuity events as needed.
• Traveling frequently to retail store locations, approximately 30%.

Customer Experience Manager

Account Manager

• Assisting Account Managers in maintaining relationships for assigned accounts and helping to establish and build strong client partnerships.
• Identifying target opportunities within the framework of the organization-wide strategy and proposing solutions to leadership.
• Adhering to training content and transferring knowledge from newly developed and enhanced processes to fellow team members.
• Participating in special projects and programs as needed, including information technology projects involving scope, specification, and integration testing for customer and internal enhancements.
• Working closely with the Company’s Customer Service Representatives to troubleshoot and resolve issues within assigned accounts.
• Frequently traveling to retail store locations.

Associate Account Manager

• Serve as the primary business contact; run executive level QBRs that close open issues and translate performance into actions.
• Track renewals, deliverables, and volume thresholds; maintain an upsell/expansion pipeline with documented business cases.
• Monitor service KPIs (OTD/OTIF, internal and customer fill rate, appointment adherence, inventory accuracy, dwell/turn time, day to day customer issue resolution) and lead corrective plans to meet/maintain targets.
• Identify and deliver cost reductions across labor, slotting, transportation/mode mix, and process efficiency.
• Build peak/event playbooks and coordinate readiness (capacity, cut‑offs, CPU/appointment strategy, communications, contingencies).
• Partner on post‑sale start‑ups; stabilize KPIs to steady‑state targets and hand off into cadence.
• Manage end to end execution (Vendors/Partners/IT/Ops/), align SOP’s/SLA’s/handoffs, verify data flows, drive training/change control, and run hypercare to closure.
• Communicate policy changes; own incident communications; lead post‑mortems and prevention.

• Manage the annual IT budget including forecasting
• Analyze department's financial information and project spend
• Manage automation projects across multiple departments
• Lead, develop, and manage a team of IS financial analysts

Senior IT Budget Manager

Analyst

• Ensure data integrity while collecting, validating, and interpreting complex vendor performance data including ISQL and damage metrics
• Use Access, Google sheets/documents, Google BigQuery, Oracle, Alteryx, Hyperion, and others to develop and deliver critical reports such as daily recaps, monthly scorecards, and financial analyses
• Oversee the entire data lifecycle for reporting, ensuring the accuracy, completeness, and integrity of all collected and assembled information
• Maintain reporting integrity through comprehensive analysis of all outputs, validating data accuracy and consistency across reports and scorecards
• Drive the strategic development and optimization of reporting solutions
• Collaborate with and guide team members, providing training on report utilization and new report development
• Completes all assigned tasks and Ad hoc reports as needed.

Inbound Safety and Quality Logistics Analyst

Engineer

• Assist in daily operations and administrative tasks within the assigned department.
• Support the preparation of presentations, reports, and other documentation.
• Collaborate with team members to improve processes and enhance efficiency.
• Attend meetings, take notes, and contribute ideas and insights.
• Aid in further enhancing department tools, templates and methodologies
• Gain exposure and knowledge on department functionalities
• Develop positive professional relationships across departments
• Complete special projects as assigned by your manager
• Complete a capstone project to showcase the completion of learning objectives and present it to Senior Leaders
• Collect data and perform validations using internal tools
• Work on system implementations and provide maintenance updates to Labor Management Systems (LMS) and Warehouse Management Systems (WMS)
• Utilize Excel and SQL to collect & analyze data from LMS databases
• Travel to various buildings around the country as needed to provide field support
• Assist industrial engineering with projects and present findings to internal stakeholders
• Other projects as assigned

C&S Wholesale Grocers

Transportation Manager

Commissioned Salesperson

Commissioned Sales Representative

Customer Experience Manager

Associate Account Manager

Customer Experience Manager

Senior IT Budget Manager

Inbound Safety and Quality Logistics Analyst

Industrial Engineer Intern

Sales Tax Analyst