Sales Support Specialist
C.A. Fortune
full-time
Posted on:
Location Type: Remote
Location: Arizona • United States
Visit company websiteExplore more
Salary
💰 $24 - $28 per hour
About the role
- The Sales Support Specialist - Sprouts Teams works with Account Managers, while executing business strategies.
- Maintain a great relationship with our Manufacturers, Sprouts team members, Account Managers, and co-workers.
- Managing contract entry, coordinating new item submissions, handling order and deduction issues, processing price changes, and assisting with trade planning systems.
- Supports and represents the Key Account Managers.
- Coordinates key business strategies for each of their Manufacturers.
- Provides excellent customer service: Returns e-mails promptly, escalates issues immediately to the correct person, communicates with the Key Account Manager on Manufacturer needs and coordination.
- Takes initiative to achieve results.
- Identifies when issues need to be escalated to the Key Account Manager.
- Assists Key Account Manager in preparing for sales meetings, customer appointments and manufacturer meetings.
- Verifies correct cost with manufacturer, submits all price change forms to Sprouts.
Requirements
- Advance level of Microsoft Office, Word, and Excel
- Software programs relating to the department
- Utilizes an elevated level of customer service for each person that this position meets
- Must be able to manage multiple Interruptions and adjust priorities accordingly
- Excellent organizational skills to organize workload, set priorities, and meet deadlines
- Attention to detail
- Able to work independently with minimal supervision
- Ability to maintain a positive working relationship with co-workers, manufacturers, and Sprouts team members.
- Ability to work well under pressure
- Organized and detail oriented
Benefits
- PTO & Sick Days
- 11 paid company holidays per year
- 1 Floating Holiday
- 2 paid volunteer days per year
- Bonus eligible
- 3 months fully paid parental leave (regardless of gender)
- Medical, dental, and vision
- Paid company life insurance
- 401k with company match
- Summer hours (half day Fridays from Memorial Day thru Labor Day)
- Work from home flexibility
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Microsoft OfficeExcelWordcontract entryorder managementprice change processingtrade planning systems
Soft Skills
customer serviceorganizational skillsattention to detailability to manage multiple interruptionsability to work independentlyability to work under pressureinitiativerelationship management