Ecommerce Client Partnership Manager
C.A. Fortune
full-time
Posted on:
Location Type: Hybrid
Location: Chicago • Illinois • United States
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Salary
💰 $70,000 - $80,000 per year
About the role
- We are looking for an E-Commerce Client Partnership Manager who will manage a portfolio of C.A. Fortune clients on all day-to-day activities on Amazon.com, ensuring that they are set up for success and growth.
- This role will lead strategy sessions, business reviews, and operations meetings, as well as coordinate the flow of tasks among the various other e-commerce team members.
- They will have direct partnership management responsibilities owning the development and execution of digital shelf and merchandising strategies.
- Direct management of clients’ brands and portfolio with responsibility for Ecommerce strategy development across the channel to ensure product availability, content, customer acquisition, and retention.
- Amazon digital shelf creation & optimization, assortment recommendations, pricing, merchandising, Amazon Advertising strategy & execution, 1P & 3P selling.
- Work with clients to identify, track, and report on KPIs.
- Help clients navigate relationships and meetings with Amazon Vendor Managers.
- Manage clients’ vendor and seller accounts, including catalog and content updates, merchandising, data accuracy, and submissions to Amazon support.
- Lead onboarding of new clients and new product launches in Vendor and Seller Central.
- Engage internal insights team to deliver client reporting and data needed to make key business decisions.
- Analyze client reporting and develop insights that lead to action to drive growth.
- Ongoing project management to drive client success by tracking progress and coordinating client updates to ensure critical timelines are met.
- Identification of issues and troubleshooting solutions with Amazon support including operational issues that may cause delays in shipments.
- Participation in key client strategy meetings.
- Work with distributors and other 3P logistics providers to provide solutions for clients to sell any product via Amazon platforms.
Requirements
- At least 3 years of experience working with Amazon.
- Experience with a major retailer (Brick & Mortar or Online).
- Experience partnering with Amazon and working with Seller Central and Vendor Central platforms.
- Experience with Amazon's advertising portal (i.e. budgeting and advertising spend).
- Strong knowledge of the consumer products industry (specifically food products).
- Strong communication skills, ability to clearly articulate complex concepts/processes in a concise manner, including strong attention to detail and proofreading skills.
- A demonstrated competency in multi-tasking and problem-solving with focus on meeting deadlines.
- Strong analytical and strategic thinker; can turn self-developed strategies/efficient processes into execution.
- Bachelor’s Degree and/or similar industry experience.
- Proficient with all necessary computer-based programs (Outlook, Word, Excel, PowerPoint, SharePoint).
Benefits
- PTO and Sick Days
- 11 paid company holidays per year
- 1 Floating holiday
- 2 paid volunteer days per year
- 3 months fully paid parental leave (regardless of gender)
- Medical, dental, and vision
- Paid company life insurance
- 401k with company match
- Summer hours (half day Fridays from Memorial Day through Labor Day)
- Bonus eligible
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
E-commerce strategy developmentAmazon digital shelf creationAmazon Advertising strategy1P selling3P sellingKPI trackingdata analysisproject managementcontent updatesmerchandising
Soft Skills
strong communication skillsattention to detailproblem-solvingmulti-taskingstrategic thinkingability to meet deadlinesclient relationship managementteam coordinationanalytical skillsinsight development
Certifications
Bachelor’s Degree