C.A. Fortune

Client Partnership Manager – In-Store

C.A. Fortune

full-time

Posted on:

Location Type: Hybrid

Location: Austin • Texas • United States

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Salary

💰 $60,000 - $70,000 per year

About the role

  • Direct management of clients’ retail execution strategy with responsibility for:
  • Define brand partner(s) retail project strategy across single or multiple retailers
  • Ensure project execution from onboarding through completion
  • Work with clients to identify, track, and report on KPIs.
  • Help clients navigate and/or problem solve issues with distribution, product conversions, pricing, launches and more, where In-Store can provide value
  • Lead onboarding of new clients and new projects
  • Engage internal insights team to deliver client reporting when relevant
  • Analyze client reporting and communicate insights to drive expansion
  • Ongoing project management to drive client success.
  • Track progress and coordinate client updates to ensure critical timelines are met.
  • Identification of issues and troubleshooting solutions for proper field execution
  • Participation in key client strategy meetings.

Requirements

  • At least 3 years of experience working within a retail merchandising organization.
  • Experience with a CRM/ CMS (i.e. Monday.com)
  • Experience with a major retailer (Brick & Mortar or Online).
  • Experience in a client-facing role.
  • Strong knowledge of the consumer products industry (specifically food products).
  • Knowledge of grocery industry and grocery KPIs
  • Strong communication skills, ability to clearly articulate complex concepts/processes in a concise manner, including strong attention to detail and proofreading skills.
  • A demonstrated competency in multi-tasking and problem-solving with focus on meeting deadlines.
  • Strong analytical and strategic thinker; can turn self-developed strategies/efficient processes into execution.
  • Bachelor’s Degree and/or similar industry experience.
  • Proficient with all necessary computer-based programs (Outlook, Word, Excel, PowerPoint, SharePoint).
Benefits
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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
retail execution strategyKPI trackingproject managementproblem-solvinganalytical skillsstrategic thinkingmulti-taskingattention to detail
Soft Skills
strong communication skillsclient-facing experience
Certifications
Bachelor’s Degree