C.A. Carlin

Customer Support

• Provide excellent, timely, accurate and professional customer service.
• Manage incoming orders and input into order entry system.
• Review orders for accuracy and completion.
• Assist customers/clients with questions or problems on their orders.
• Maintain necessary data within order entry system to ensure efficient processing.
• Work on a variety of web-based client systems.
• Communicate openly with clients, customers, and internal sales department to resolve inquiries.

Customer Service – Order Management Specialist

Vice President

• The Senior Vice President (VP) of Business Intelligence owns the vision, strategy, operating model, data assets, tools, governance, and talent required to deliver best-in-class analytics, insights, and data solutions across the organization.
• This role ensures Business Intelligence is embedded in decision-making, fuels revenue generation, strengthens client partnerships, and serves as a core competitive advantage for the agency.
• Own the enterprise Business Intelligence vision, strategy, and roadmap across Insights, Category Management, and Data.
• Translate organizational and commercial priorities into scalable analytics capabilities and insight-driven frameworks.
• Act as a strategic advisor to executive leadership on performance management, growth opportunities, and data strategy.
• Ensure Business Intelligence evolves in step with agency growth, client complexity, and retailer dynamics.
• Define and champion an agency-wide approach to insight storytelling that elevates the quality, clarity, and persuasiveness of all client deliverables.
• Drive client-facing analytics and insights that improve distribution, pricing, promotion, assortment, and shelf performance.
• Elevate insight storytelling to clearly connect data to strategy, execution, and revenue impact.
• Support client growth, renewals, and new business through differentiated analytics, insights, and thought leadership.
• Partner closely with Sales and Retail Execution leaders to embed insights into daily decision-making.
• Serve as a senior analytics thought leader in client engagements, QBRs, and prospect pitches.
• Own all enterprise data assets, BI platforms, and analytics technologies across the organization.
• Establish and govern data quality, security, access, and usage standards to ensure trust and scalability.
• Lead the adoption, optimization, and future state vision for Snowflake, Power BI, and AI-enabled analytics tools.
• Partner with internal technology teams and external vendors on data architecture and platform enhancements.
• Evaluate, select, and implement technology investments that enable automation, efficiency, and innovation.
• Oversee integration and effective use of syndicated data (Circana/IRI, NielsenIQ), retailer POS, loyalty, and eCommerce data.
• Set standards for analytics methodologies, self-service BI, visualization, and executive reporting.
• Ensure insights are timely, accurate, actionable, and clearly tied to business outcomes.
• Identify and champion advanced analytics opportunities, including forecasting, modeling, and AI-driven use cases.
• Monitor analytics performance, usage, and impact to ensure best-in-class delivery.
• Build, lead, and scale a high-performing Business Intelligence organization across Insights, Category Management, and Data.
• Define team structure, roles, capabilities, and career paths to support long-term growth and retention.
• Coach and develop leaders and high-potential talent within the BI organization.
• Foster a culture of accountability, experimentation, continuous learning, and data-driven decision-making.
• Champion data literacy and analytics adoption across all levels of the organization.

Senior Vice President – Business Intelligence

Affiliate Manager

• Serve as the primary Talent Success contact for assigned departments, advising directors and managers on people-related strategies, decisions, and challenges.
• Support workforce planning, team effectiveness, and organizational change initiatives.
• Manage ER intake and cases, including conflict resolution, coaching, disciplinary actions, grievances, and investigations.
• Provide proactive solutions to reduce risk and improve workplace climate.
• Partner with hiring managers on job scoping, candidate selection, and interview decisions.
• Support onboarding to ensure new hires experience a smooth transition and alignment with policies.
• Guide directors and managers through performance review cycles, goal setting, documentation, and performance improvement plans.
• Coach leaders in developing and retaining high-performing employees.
• Interpret and apply policies; ensure consistent, fair handling of employee matters.
• Support compliance requirements and audit processes.
• Ensure collection of accurate employee data and documentation.

Talent Success Partner

• Serve as the primary Talent Success contact for assigned departments, advising directors and managers on people-related strategies, decisions, and challenges.
• Support workforce planning, team effectiveness, and organizational change initiatives.
• Manage ER intake and cases, including conflict resolution, coaching, disciplinary actions, grievances, and investigations.
• Provide proactive solutions to reduce risk and improve workplace climate.
• Partner with hiring managers on job scoping, candidate selection, and interview decisions.
• Support onboarding to ensure new hires experience a smooth transition and alignment with policies.
• Guide directors and managers through performance review cycles, goal setting, documentation, and performance improvement plans.
• Coach leaders in developing and retaining high-performing employees.
• Interpret and apply policies; ensure consistent, fair handling of employee matters.
• Support compliance requirements and audit processes.
• Ensure collection of accurate employee data and documentation.
• Add other responsibilities as assigned by your manager

• Serve as the primary Talent Success contact for assigned departments, advising directors and managers on people-related strategies, decisions, and challenges.
• Support workforce planning, team effectiveness, and organizational change initiatives.
• Manage ER intake and cases, including conflict resolution, coaching, disciplinary actions, grievances, and investigations.
• Provide proactive solutions to reduce risk and improve workplace climate.
• Partner with hiring managers on job scoping, candidate selection, and interview decisions.
• Support onboarding to ensure new hires experience a smooth transition and alignment with policies.
• Guide directors and managers through performance review cycles, goal setting, documentation, and performance improvement plans.
• Coach leaders in developing and retaining high-performing employees.
• Interpret and apply policies; ensure consistent, fair handling of employee matters.
• Support compliance requirements and audit processes.
• Ensure collection of accurate employee data and documentation.
• Add other responsibilities as assigned by your manager.

Business Development Rep

• The Business Development Manager drives revenue growth by managing client relationships, executing sales strategies, and expanding market presence. This role requires strong leadership, strategic thinking, and the ability to deliver results in a fast-paced environment.
• Location: Remote must be local to Omaha, NE for regional travel.
• Travel Requirements: 10-20%, travel possibilities would include retailer meetings, industry shows, client meetings and team trainings.

Business Development Manager

Director

• The Director of National Insights will champion the development and maintenance of the go-to-market analytics designed to support, track, and grow core and new product initiatives for the Kroger Team.
• They will act as a leader by providing the analytics and insights needed to optimize pricing, promotion, distribution, displays and shelf placement, and lead business review analysis.
• The position will develop and maintain value-added and actionable category management tools, incorporating customer learning and strategic brand insights that will guide sales and account managers to achieve volume and distribution objectives.
• This position will perform as if they are an internal consultant and trusted advisor to our sales organization and clients.
• As a leader, they will help execute strategy through the development of tools, process, and people to drive productivity and effectiveness as well as optimize the full analytics process from data to insightful recommendations and action with the team.

Director of Insights

Procurement

• Maintain go-to-market analytics for core and new product initiatives.
• Provide analytics and insights to optimize pricing, promotion, distribution, and shelf placement.
• Conduct business review analyses and maintain actionable category management tools.
• Act as an internal consultant and trusted advisor to sales and clients.
• Define and implement business intelligence strategy aligned with Insights Pillar vision.
• Drive proficiency in key analytical tools and methodologies.
• Develop and execute category management strategies aligned with client KPIs.
• Create category reviews, business reviews, and selling stories to drive informed decision-making.
• Conduct post-promotional analyses and ensure programs deliver ROI.
• Collaborate with cross-functional teams and refine methodologies for reporting.

Category Manager

• As a Category Manager at C.A., you will play an important role maintaining the go-to-market analytics designed to support, track, and grow core and new product initiatives for all retailers and channels.
• Provide the analytics and insights needed to optimize pricing, promotion, distribution, and shelf placement as well as participate in business review analyses.
• Maintain value-added and actionable category management tools, incorporating customer learning and strategic brand insights that will guide sales and the client to achieve Key Performance objectives.
• Perform as if they are an internal consultant and trusted advisor to our sales organization as well as our top clients.
• Support 1-5 top clients including reporting, retailer category reviews, client/retailer performance, etc.
• Drive proficiency in key analytical tools and methodologies, optimizing how the team leverages SPINS, Nielsen, IRI, Mintel, and other data sources to uncover business opportunities.
• Develop and execute category management strategies aligned with client KPIs and best-in-class merchandising principles.
• Create fact-based category reviews, business reviews, and selling stories that integrate shopper, distributor, syndicated, and consumer insights to drive informed decision-making.
• Lead and present business reviews and strategic recommendations to clients and retailers, influencing go-to-market strategies and shelf-space optimization.
• Partner with sales teams to develop and deliver compelling account presentations on new items, share of shelf, and efficient assortment strategies.
• Conduct post-promotional analyses to optimize future planning, ensuring programs deliver ROI and align with best practices.
• Serve as a key insights partner to internal teams, fostering alignment across category management, sales, and marketing.
• Continuously refine methodologies for reporting, distribution void identification, and opportunity gap quantification to drive efficiency and effectiveness.

• As a Category Manager at C.A., you will play an important role maintaining the go-to-market analytics designed to support, track, and grow core and new product initiatives for all retailers and channels.
• Provide the analytics and insights needed to optimize pricing, promotion, distribution, and shelf placement as well as participate in business review analyses.
• Maintain value-added and actionable category management tools, incorporating customer learning and strategic brand insights that will guide sales and the client to achieve Key Performance objectives.
• Perform as if they are an internal consultant and trusted advisor to our sales organization as well as our top clients.
• Support 1-5 top clients including reporting, retailer category reviews, client/retailer performance, etc.
• Drive proficiency in key analytical tools and methodologies, optimizing how the team leverages SPINS, Nielsen, IRI, Mintel, and other data sources to uncover business opportunities.

• Achieves the sales objectives for each client responsible for and the sales objective of C.A. Carlin
• Tracks new/lost business against company revenue forecasts and goals and proposes solutions and recommendations that contribute to company’s overall profitability
• Regularly analyzes trends in client’s business using syndicated data and retailer data
• Attend all major Industry shows as deemed necessary by leadership team
• Plays a role in securing new business for the agency as well as pitching potential brand partnership opportunities to the executive leadership team
• Assisting the Director of Business Development in reviewing all potential business leads requiring follow-up
• Tracks new/lost business against company revenue forecasts and goals and proposes solutions and recommendations that contribute to company’s overall profitability
• Manages company’s portfolio of clients by updating all pertinent information on a regular and on-going basis
• Leads and manages all on-boarding functions for both new clients and current clients expanding their business with company, which includes collecting required documents from new clients, communicating new business deals out to appropriate team leads, and setting up national kick-off calls
• Regularly analyzes trends in the food and beverage industry using syndicated data and research and makes recommendations on key brand relationships to pursue
• Spearheads strategic projects to improve department processes
• Manages business leads through various sources such as referrals, emails, and client email inbox
• Constructs and sends company-wide communications outlining new/lost business
• Attend all major Industry shows as deemed necessary by leadership team (i.e. Expo East & West, Fancy Food Shows, Distributor Shows, etc.)

Manager

• Create, maintain and perfect planogram tools such as an image library and item library to be leveraged by category management.
• Implement category management strategy aligned with the gold standard merchandising vision.
• Develop best-in-class and retailer-specific planograms and merchandising proposals:
• Use all space planning/Blue Yonder functions to create and maintain planograms
• Develop best-in-class shelving principles rooted in data and insights
• Create various iterations of planograms based on retailer needs and set sizes
• Utilize syndicated data to develop fact-based analysis and drive optimal utilization of shelf space.
• Develop and deliver account presentations showcasing shelving principles and set recommendations to drive efficient assortment and positive volume growth.
• Work with the Business Managers to manage the distribution priorities by retailer and determine key opportunities.
• Improve methodology related to reporting, analysis, identifying distribution voids and quantifying opportunity gaps.
• Become an expert in the analytical tools and resources available.
• Maintain strong communication link with category management peers across both organizations.

Schematics Manager

• Create, maintain and perfect planogram tools such as an image library and item library to be leveraged by category management.
• Implement category management strategy aligned with the gold standard merchandising vision.
• Develop best-in-class and retailer-specific planograms and merchandising proposals:
• Use all space planning/Blue Yonder functions to create and maintain planograms.
• Develop best-in-class shelving principles rooted in data and insights.
• Create various iterations of planograms based on retailer needs and set sizes.
• Utilize syndicated data to develop fact-based analysis and drive optimal utilization of shelf space.
• Develop and deliver account presentations showcasing shelving principles and set recommendations to drive efficient assortment and positive volume growth.
• Work with the Business Managers to manage the distribution priorities by retailer and determine key opportunities.
• Improve methodology related to reporting, analysis, identifying distribution voids and quantifying opportunity gaps.
• Become an expert in the analytical tools and resources available.
• Maintain strong communication link with category management peers across both organizations.