Assistant Branch Manager
Byline Bank
full-time
Posted on:
Location Type: Office
Location: River Forest • Illinois • 🇺🇸 United States
Visit company websiteSalary
💰 $25 - $37 per hour
Job Level
JuniorMid-Level
About the role
- Assists with recruiting, mentoring, and empowering a high-performing team to achieve company goals
- Maintains connection with customers and develop new business in the region through relationship building
- Facilitates meetings to disseminate operational information including branch security and safety issues
- Prepares teller performance appraisals and disciplinary notices as required
- Partners with the Branch Manager - schedules tellers for adequate coverage
- Ensures excellent customer service skills are practiced by all the teller staff members
- Meets or exceeds monthly sales production goals for products and services as assigned by manager
- Delivers personalized service that focuses on individual customer needs
- Identifies and offers products and services that will improve our member’s financial lives
- Maintains positive interpersonal relationships with customers and employees
Requirements
- High School Diploma or equivalent required
- Excellent customer service and oral communication skills
- 2+ years of experience assessing and meeting the needs of customers and/or problem solving
- 2+ years of leadership experience including coaching, training or mentoring
- 2+ years of Prior managerial/supervisory experience
- 2+ years of cash handling experience
- Strong knowledge of Microsoft Office preferred
- Prior banking experience strongly preferred
Benefits
- medical coverage
- dental
- vision
- disability
- 401k
- paid time off
- discretionary bonuses
- other benefit programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
cash handlingcustomer serviceperformance appraisaldisciplinary notice preparationsales productionrelationship buildingproblem solvingcoachingtrainingmentoring
Soft skills
interpersonal relationshipsoral communicationleadershipteam empowermentcustomer needs assessment
Certifications
High School Diploma