BWT Operadora

Consultant

• Provide specialized consulting and resolve client inquiries via digital channels and telephone;
• Prepare quotes and sell tourism services (packages and forfaits (prepaid arrangements)) to clients through the Sales Portal;
• Meet targets established by the Executive Board;
• Analyze, synthesize and report trends or issues for destinations within your knowledge area;
• Participate in training sessions;
• Request block bookings and reservations of tour packages from suppliers;
• Assist, inform and clarify any operational team questions regarding bookings made;
• Act as an agent of change and continuous improvement within your area, always aligned with the company’s strategic planning, optimizing internal processes;
• Deliver on client expectations by addressing requests submitted by clients, and evaluate recurring situations so they can be resolved via the Sales Portal.

Junior Travel Consultant

Public Relations

• Create and manage sales funnels and customer journeys.
• Plan and execute lead acquisition campaigns.
• Produce and adapt content for social media.
• Develop landing pages and digital lead magnets.
• Generate, nurture, and qualify leads.
• Make initial contact and schedule meetings for the sales team.
• Manage paid traffic (Meta Ads and Google Ads).
• Monitor performance indicators (KPIs).
• Maintain and automate the CRM.

Junior Travel Consultant

Growth Marketing Specialist