Director

• Establish trusted advisor relationships with clients and ensure a high level of customer satisfaction.
• Conduct assessments and subsequent deliverables in areas of digital fundraising, digital marketing and annual giving.
• Manage client partner accounts and their assigned team members, including subject matter experts and project coordinators.
• Provide high-level strategic counsel to clients and bring in subject matter experts as necessary.
• Use tools such as the Partnership Status Report and BWF dashboards to lead client partnerships through data and strategy.
• Serve as account manager leading full-service teams delivering strategy, creative, and production for omnichannel campaigns.
• Participate in service development and assist in business development initiatives including sales presentations, marketing activities, and discovery calls.
• Initiate and lead contract renewal discussions and meet utilization goals related to billable client work.
• Contribute to development and maintenance of methodology for managed service annual giving and digital marketing deliverables and ensure team adoption.
• Support firm-generated thought leadership by creating written content and engaging in speaking opportunities.
• Participate in ongoing internal activities, trainings, firm-wide client review meetings, and other skill-building activities.
• Other duties as assigned.

Director of Annual Giving