Client Solution Engineer
Nuvei
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Solutions Engineer – AI/ML
Buzz Solutions
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
Cyber SecurityPythonVBA
About the role
- Gather customer requirements to understand and document our clients' needs and challenges.
- Architect and demonstrate AI/ML-powered solutions that meet client needs, including computer vision, data ingestion, analytics, and API integrations
- Collaborate closely with Account Executives to strengthen relationships and drive new business by leading the RFI/RFP process.
- Lead the design and deployment of end-to-end ML and computer vision workflows and solutions for utility clients and their use cases
- Collaborate with customer technical teams during deployment to ensure seamless integration, guide best practices, and optimize solutions for long-term success.
- Develop tailored solutions that meet customer requirements.
- Complete Vendor Security Audits required by clients to ensure the security and compliance of our solutions with industry standards.
- Answer technical questions from clients regarding our technology, features, and solutions.
- Create compelling demos, visualizations, and technical presentations that clearly communicate the value of our AI-driven platform to both technical and non-technical audiences
- Provide comprehensive training sessions with clients, both virtually and onsite.
- Contribute to successfully implementing and integrating our solutions into clients’ workflows.
Requirements
- 5+ years of experience in a solutions engineering or sales engineering role, ideally supporting AI/ML or data-driven software products
- Proven track record of building and operationalizing AI/ML workflows and solutions
- Strong understanding of AI/ML concepts - neural network architectures, convolutional neural networks (detection, segmentation, classification based supervised learning
- High-level proficiency with computers and business software, including CRM systems, presentation tools, and productivity software (e.g., Microsoft Office Suite, HubSpot, Canva, etc.)
- Background working in and/or a solid understanding of cybersecurity and information security standards, including ISO 27001 and SOC2.
- Proven ability to build and strengthen customer relationships, guiding them through technical discovery and solution adoption.
- Excellent verbal and written communication skills to articulate complex technical concepts clearly to both technical and non-technical audiences.
- Strong problem-solving skills with the ability to understand customer needs and provide tailored solutions.
- Experience with scripting or automation (e.g., Python, VBA) to improve personal efficiency and productivity.
Benefits
- This role includes periodic travel to client locations and industry events. Candidates should be prepared for travel that may vary in frequency and duration based on project requirements.
- Travel will primarily be domestic (within the U.S.), with occasional international trips.
- Candidates should be flexible and available for occasional short-notice travel to meet client and project deadlines.
- All travel expenses, including transportation, accommodation, and meals, are covered by the company.
- A valid passport is required, and candidates should be able to obtain any necessary visas for international travel.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
AIMLcomputer visiondata ingestionanalyticsAPI integrationsneural network architecturesconvolutional neural networksscriptingautomation
Soft skills
customer relationship buildingcommunicationproblem-solvingcollaborationpresentation skillstrainingtechnical discoverysolution adoptionguiding best practicestailored solutions
Certifications
ISO 27001SOC2
