Job responsibilities include those listed in competencies document
Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and co-workers in accordance with our Service Excellence Standards and Core Values.
Serves as project leader in a coordinating role between clients and IT personnel for problem resolution, project evaluation and system integration and implementation.
Coordinates systems support, which includes design, coding, documentation, training and implementation of multiple systems.
Serves as the primary liaison between the IT department, vendors and clients for multiple complex systems/applications and interfaces.
Provides technical assistance to clients and IT staff specifically as it relates to integration of complex systems.
Participates in on-call rotation schedule, to include daily, after hours and weekends, to provide 24x7 client support when necessary
Requirements
Five years of related work experience including coding, interface programming, system integration, and information systems/technology support required.
Must be a team player with excellent communication skills, initiative, organizational skills, analytical abilities, and the ability to lead projects.
Three years of experience with desktop applications, must be highly proficient in Word, Excel, and Project Management Software.
Must have a thorough understanding of change control, code management, troubleshooting and monitoring of system performance.
Bachelor's degree in Business/Healthcare/Computer Science equivalent combination of education and experience.
Benefits
Health insurance
Flexible work arrangements
Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
codinginterface programmingsystem integrationinformation systems supporttroubleshootingcode managementsystem performance monitoringdocumentationdesigntraining
Soft skills
communication skillsinitiativeorganizational skillsanalytical abilitiesteam playerleadership