Button

Partner Success Associate

Button

full-time

Posted on:

Location Type: Hybrid

Location: New York City • Colorado • New York • United States

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Salary

💰 $65,000 - $95,000 per year

About the role

  • Gain a deep understanding of customers' business priorities, KPIs, and challenges to anticipate partner needs and deliver exceptional service
  • Prepare and present regular performance reports for partners, highlighting key metrics, trends, and insights to instill Button's value
  • Identify and prospect new retailer partnerships through outbound outreach and referrals
  • Support PSMs with the marketing campaign lifecycle, assisting in outreach, campaign execution and performance recaps
  • Proactively monitor user flows and performance, identifying opportunities for optimization and collaborating with internal teams to implement solutions
  • Ensure consistent achievement of quarterly and annual revenue goals
  • Secure contract renewals for existing business
  • Communicate partner feedback to the Button engineering and product team in a fluid and actionable manner in order to drive product development based on partner needs
  • Oversee partner technical implementations in collaboration with Button's solutions engineering team

Requirements

  • At least 2 years’ demonstrated experience in sales or account management
  • Track record of consistently (over)achieving sales and revenue goals
  • Excellent ability to leverage data and analytics to effectively communicate insights to client stakeholders
  • Strong written and verbal communication skills - including experience creating and presenting executive business reviews
  • Keen attention to detail that ensures systematic organization and reliable delivery
  • Strong focus on speed, delivering results quickly and efficiently while maintaining a high level of accuracy
  • Creative inclination that will help with out of the box ways to surprise and delight Button’s partners
  • A self-motivated attitude: able to take initiative to independently and proactively drive tasks forward
  • A team player mentality: eager and willing to assist colleagues and contribute as needed to achieve team goals
  • Ability to negotiate, communicate, present, and influence key stakeholders at all levels of an organization, including executive and C-level
  • Experience evangelizing new products
Benefits
  • health insurance
  • 401(k) plan with 3% contribution
  • unlimited time off including birthdays off
  • periodic Mental Health Weeks
  • employee assistance program
  • complimentary memberships to One Medical
  • monthly stipend for mobile phone/internet
  • annual lifestyle stipend
  • 'All Access' memberships to WeWork in select markets
  • regular coworking days and social events
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
salesaccount managementdata analyticsperformance reportingcampaign executioncontract negotiationtechnical implementationoutbound outreachrevenue goal achievementproduct evangelism
Soft Skills
communicationattention to detailinitiativeteam playercreativityorganizational skillsproblem-solvinginfluencingpresentation skillscustomer service