BusRight

Customer Success Manager

• Own a portfolio of district relationships
• Ensure BusRight is used consistently and meaningfully across district operations
• Lead onboarding and training experiences that drive lasting behavior change
• Manage your book of business with an eye toward revenue retention
• Lead renewal conversations and flag expansion opportunities
• Identify at-risk accounts early and apply targeted strategies to protect and strengthen the relationship
• Build trust with transportation directors, district administrators, and operations teams through regular engagement and data-driven check-ins