BusPatrol

Product Manager

• Align AI and Hardware roadmaps under a single strategic vision.
• Focus on the optimal AI opportunities and priorities and when not to use AI.
• Continuously improve models to deliver faster, more efficient, and more cost-effective safety outcomes.
• Lead the industry with an AI-at-the-edge platform where hardware, AI, and automation work seamlessly
• Drive speed to market

Senior Product Manager

Customer Support

• Maintains and improves relationships with transportation customers to include school district transportation teams and school bus operators by providing support, information, and punctual responses to customer requests
• Works closely with Field Service to ensure timely and accurate execution
• Monitors and reports to the customer on fleet performance by monitoring dashboards and gathering feedback from clients
• Ensures accuracy of customer scorecard metrics and escalates concerns appropriately
• Assists with data mining and reporting general customer account information
• Owns transportation and operator customer meeting setups and agenda
• Identifies breakdowns and best practices for Bus Drivers and provides training with examples to make sure safety best practices are in place
• Facilitates Service/Replacement Order process for all company products
• Identifies opportunities for service and support process improvements
• Ensures refresh installation and maintenance are up to the highest standards. Sets the Servicing agenda for fleets under management for a rolling 2-week period
• Creates wide ranging campaigns to upgrade, improve, and remediate BusPatrol hardware
• Ensure Fleet data quality is pristine across all systems
• Partners with project management, field services, and IT to maintain quality standards, and alerts field services to trends that may require intervention from the team.
• Performs root cause analysis to troubleshoot issues and provide resolution (5 why, 8D, fishbone/ Ishikawa, poka-yoke).

Customer Experience Manager

Account Manager

• Identify, qualify, and advance priority accounts with complex political and regulatory dynamics
• Build pipeline within your assigned territory, document that effort in the company’s CRM, and report on that progress on a weekly basis
• Maintain a data and process-based forecast and report that to Sales leadership on a weekly basis
• Support the sales cycle by navigating gatekeepers and influencers in school districts and local government
• Participate in account planning, deal strategy sessions, and proposal development, and ensure government relations insights are embedded in sales efforts
• Assist in removing political and regulatory roadblocks to close high-value sales opportunities
• In partnership with our Government Relations team, track and report on government engagement impact on pipeline progress and deal conversion
• Develop and execute strategic go-to-market and government relations plans within the Southeast, focusing on municipal and state-level initiatives
• Build and maintain strong relationships with key stakeholders, including:
• - Mayors, City Councilors, and other municipal officials
• - School Superintendents, School Boards, and Transportation Directors
• - Court staff, Prosecutors, and Law Enforcement Agencies
• - State Legislators and their staff (including former Chiefs of Staff)
• Advocate for legislative and regulatory changes that support the use of AI-powered school bus safety technology
• Conduct research and analysis on relevant legislation, regulations, and policy issues
• Represent BusPatrol at public hearings, conferences, and other relevant events
• Develop and implement grassroots campaigns to raise awareness of school bus safety issues
• Collaborate with internal teams, including Government Relations, Marketing, and Legal, to achieve business objectives
• Monitor and report on legislative and regulatory developments

Government Affairs and Community Partnerships Manager

Compliance

• Operate ongoing engagements for BusPatrol’s SOC 2, PCI, CIS, and US State regulatory compliance and reporting frameworks, including evidence preparation, control walkthroughs, and auditor collaboration.
• Working across BusPatrol’s technology practice, assess cyber security controls in cloud environments to identify gaps, drift, and deviations from policies and internal standards.
• Recommend improvements and move the needle on appropriate mitigations to reduce exposures and update BusPatrol’s control fabric.
• Partner with internal control owners to document processes, remediate gaps, and maintain audit readiness integrating compliance into how we operate.
• Collaborate with control owners to create automation across the audit lifecycle to streamline evidence management.
• Maintain compliance calendars, track milestones, and ensure timely submission of deliverables.
• This position will work closely with business units to integrate compliance controls and engagement timelines into operational planning, such as sprint cycles, ensuring alignment and accountability.
• Support privacy-by-design initiatives in collaboration with Product, Engineering, and Legal to integrate regulatory and privacy requirements into processes and platforms.
• Partner with Legal Team on litigation holds and eDiscovery support in scope of state-level data privacy regulations.
• Maintain and update policies, standards, and procedures to align with evolving regulations and BusPatrol operations.
• Socialize across BusPatrol to gain buy-in and adoption.
• Manage enterprise risk via the risk management program, including risk register tracking to foster accountability and treatment on identified risks.

GRC Compliance Specialist

• Maintains and improves relationships with transportation customers to include school district transportation teams and school bus operators by providing support, information, and punctual responses to customer requests
• Works closely with Field Service to ensure timely and accurate execution
• Monitors and reports to the customer on fleet performance by monitoring dashboards and gathering feedback from clients
• Ensures accuracy of customer scorecard metrics and escalates concerns appropriately
• Assists with data mining and reporting general customer account information
• Owns transportation and operator customer meeting setups and agenda
• Identifies breakdowns and best practices for Bus Drivers and provides training with examples to make sure safety best practices are in place
• Facilitates Service/Replacement Order process for all company products
• Identifies opportunities for service and support process improvements
• Ensures refresh installation and maintenance are up to the highest standards
• Sets the Servicing agenda for fleets under management for a rolling 2-week period
• Creates wide ranging campaigns to upgrade, improve, and remediate BusPatrol hardware
• Ensure Fleet data quality is pristine across all systems
• Partners with project management, field services, and IT to maintain quality standards, and alerts field services to trends that may require intervention from the team.
• Performs root cause analysis to troubleshoot issues and provide resolution (5 why, 8D, fishbone/ Ishikawa, poka-yoke).

Bookkeeper

• Manage, maintain, and review payroll processing systems in both the US and Canada, to ensure timely and accurate processing of payroll transactions including salaries, benefits, garnishments, taxes, and other deductions.
• Prepares and maintains accurate records and reports of payroll transactions.
• Completes weekly/ biweekly payroll cycles including cash requirements, payroll reconciliation, and wages/vacation accruals for month-end reporting.
• Process off-cycle exceptions as needed to receive, review and process adjustments, workers compensation and special checks.
• Process tracking and reporting information to satisfy state and provincial requirements.
• Respond to employee inquiries related to payroll.
• Facilitates audits by providing records and documentation to auditors.
• Assist in commissions calculation and management process.
• Review and post expense reports using Ramp.
• Assist with Accounts Payable tasks (posting/reviewing billing, approvals).

Payroll Specialist

Director

• Conduct state-by-state policy research and analysis to identify differences in laws and regulations
• Draft and support the negotiation of legislation, providing analysis and recommendations to leadership
• Partner with external contract lobbyists and advocacy partners to advance state-level policy goals
• Collaborate across internal teams — operations, product, legal, government ops, finance, and implementation — to translate policy requirements into actionable steps
• Provide subject matter expertise on regulatory and legislative issues impacting growth and compliance
• Develop briefing materials, legislative summaries, and policy papers to position BusPatrol as a thought leader in traffic safety technology
• Represent BusPatrol at conferences, policy forums, and industry events; participate in panels and speaking engagements as needed
• Contribute to the development of communication strategies that support coalition-building and stakeholder engagement

Director of Public Policy

• Help drive engagement with policymakers, stakeholders, and partners to advance BusPatrol’s mission of making student transportation safer
• Manage processes and initiatives that help ensure compliance, build relationships, and support policy efforts across the country
• Support the development and execution of government relations strategies at the state and national level to advance company initiatives
• Monitor and interpret state and local regulations, providing updates and insights to internal stakeholders
• Coordinate outreach with elected officials, agencies, and advocacy groups to build awareness and support for school bus safety programs
• Prepare briefing materials, policy summaries, and stakeholder updates to inform company leadership
• Support national advocacy campaigns by coordinating meetings, attending events, and fostering positive relationships with key external partners
• Collaborate cross-functionally with Communications, Product, Finance, and Operations teams to align government relations activities with business goals
• Manage workflows with external consultants or contract lobbyists, ensuring deliverables are aligned with company objectives
• Draft clear and compelling materials, such as legislative updates, position statements, and educational resources

Government Relations and Strategic Partnerships Manager

Technical Project Manager

• Oversee and manage multiple project backlogs, ensuring prioritization, alignment, and timely progression of projects
• Take in project requests from various departments, assessing their impact on current backlogs and timelines
• Ensure that all teams are fully informed about backlog status, priorities, and the scope of current and incoming projects
• Handle a continuous flow of requests, balancing new demands with existing backlogged work and maintaining clear communication with stakeholders
• Manage regular PM ceremonies, including stand-ups, sprint planning, retrospectives, and ensure smooth team operations
• Maintain operational workflow and communication between technical and business teams to ensure alignment on goals and priorities
• Collaborate with cross-functional teams to support Data Governance initiatives, including defining, maintaining, and effectively communicating metrics definitions to ensure consistency and clarity across organizational reporting and analytics

Senior Product Manager

Customer Experience Manager

Government Affairs and Community Partnerships Manager

GRC Compliance Specialist

Customer Experience Manager

Payroll Specialist

Director of Public Policy

Government Relations and Strategic Partnerships Manager

Senior Technical Project Manager