BusPatrol

Account Manager

• Identify, qualify, and advance priority accounts with complex political and regulatory dynamics
• Build pipeline within your assigned territory, document that effort in the company’s CRM, and report on that progress on a weekly basis
• Maintain a data and process-based forecast and report that to Sales leadership on a weekly basis
• Support the sales cycle by navigating gatekeepers and influencers in school districts and local government
• Participate in account planning, deal strategy sessions, and proposal development, and ensure government relations insights are embedded in sales efforts
• Assist in removing political and regulatory roadblocks to close high-value sales opportunities
• In partnership with our Government Relations team, track and report on government engagement impact on pipeline progress and deal conversion
• Develop and execute strategic go-to-market and government relations plans within the Southeast, focusing on municipal and state-level initiatives
• Build and maintain strong relationships with key stakeholders, including:
• - Mayors, City Councilors, and other municipal officials
• - School Superintendents, School Boards, and Transportation Directors
• - Court staff, Prosecutors, and Law Enforcement Agencies
• - State Legislators and their staff (including former Chiefs of Staff)
• Advocate for legislative and regulatory changes that support the use of AI-powered school bus safety technology
• Conduct research and analysis on relevant legislation, regulations, and policy issues
• Represent BusPatrol at public hearings, conferences, and other relevant events
• Develop and implement grassroots campaigns to raise awareness of school bus safety issues
• Collaborate with internal teams, including Government Relations, Marketing, and Legal, to achieve business objectives
• Monitor and report on legislative and regulatory developments

Government Affairs and Community Partnerships Manager

Compliance

• Operate ongoing engagements for BusPatrol’s SOC 2, PCI, CIS, and US State regulatory compliance and reporting frameworks, including evidence preparation, control walkthroughs, and auditor collaboration.
• Working across BusPatrol’s technology practice, assess cyber security controls in cloud environments to identify gaps, drift, and deviations from policies and internal standards.
• Recommend improvements and move the needle on appropriate mitigations to reduce exposures and update BusPatrol’s control fabric.
• Partner with internal control owners to document processes, remediate gaps, and maintain audit readiness integrating compliance into how we operate.
• Collaborate with control owners to create automation across the audit lifecycle to streamline evidence management.
• Maintain compliance calendars, track milestones, and ensure timely submission of deliverables.
• This position will work closely with business units to integrate compliance controls and engagement timelines into operational planning, such as sprint cycles, ensuring alignment and accountability.
• Support privacy-by-design initiatives in collaboration with Product, Engineering, and Legal to integrate regulatory and privacy requirements into processes and platforms.
• Partner with Legal Team on litigation holds and eDiscovery support in scope of state-level data privacy regulations.
• Maintain and update policies, standards, and procedures to align with evolving regulations and BusPatrol operations.
• Socialize across BusPatrol to gain buy-in and adoption.
• Manage enterprise risk via the risk management program, including risk register tracking to foster accountability and treatment on identified risks.

GRC Compliance Specialist

Customer Support

• Maintains and improves relationships with transportation customers to include school district transportation teams and school bus operators by providing support, information, and punctual responses to customer requests
• Works closely with Field Service to ensure timely and accurate execution
• Monitors and reports to the customer on fleet performance by monitoring dashboards and gathering feedback from clients
• Ensures accuracy of customer scorecard metrics and escalates concerns appropriately
• Assists with data mining and reporting general customer account information
• Owns transportation and operator customer meeting setups and agenda
• Identifies breakdowns and best practices for Bus Drivers and provides training with examples to make sure safety best practices are in place
• Facilitates Service/Replacement Order process for all company products
• Identifies opportunities for service and support process improvements
• Ensures refresh installation and maintenance are up to the highest standards
• Sets the Servicing agenda for fleets under management for a rolling 2-week period
• Creates wide ranging campaigns to upgrade, improve, and remediate BusPatrol hardware
• Ensure Fleet data quality is pristine across all systems
• Partners with project management, field services, and IT to maintain quality standards, and alerts field services to trends that may require intervention from the team.
• Performs root cause analysis to troubleshoot issues and provide resolution (5 why, 8D, fishbone/ Ishikawa, poka-yoke).

Customer Experience Manager

Bookkeeper

• Manage, maintain, and review payroll processing systems in both the US and Canada, to ensure timely and accurate processing of payroll transactions including salaries, benefits, garnishments, taxes, and other deductions.
• Prepares and maintains accurate records and reports of payroll transactions.
• Completes weekly/ biweekly payroll cycles including cash requirements, payroll reconciliation, and wages/vacation accruals for month-end reporting.
• Process off-cycle exceptions as needed to receive, review and process adjustments, workers compensation and special checks.
• Process tracking and reporting information to satisfy state and provincial requirements.
• Respond to employee inquiries related to payroll.
• Facilitates audits by providing records and documentation to auditors.
• Assist in commissions calculation and management process.
• Review and post expense reports using Ramp.
• Assist with Accounts Payable tasks (posting/reviewing billing, approvals).

Payroll Specialist

Director

• Conduct state-by-state policy research and analysis to identify differences in laws and regulations
• Draft and support the negotiation of legislation, providing analysis and recommendations to leadership
• Partner with external contract lobbyists and advocacy partners to advance state-level policy goals
• Collaborate across internal teams — operations, product, legal, government ops, finance, and implementation — to translate policy requirements into actionable steps
• Provide subject matter expertise on regulatory and legislative issues impacting growth and compliance
• Develop briefing materials, legislative summaries, and policy papers to position BusPatrol as a thought leader in traffic safety technology
• Represent BusPatrol at conferences, policy forums, and industry events; participate in panels and speaking engagements as needed
• Contribute to the development of communication strategies that support coalition-building and stakeholder engagement

Director of Public Policy

• Help drive engagement with policymakers, stakeholders, and partners to advance BusPatrol’s mission of making student transportation safer
• Manage processes and initiatives that help ensure compliance, build relationships, and support policy efforts across the country
• Support the development and execution of government relations strategies at the state and national level to advance company initiatives
• Monitor and interpret state and local regulations, providing updates and insights to internal stakeholders
• Coordinate outreach with elected officials, agencies, and advocacy groups to build awareness and support for school bus safety programs
• Prepare briefing materials, policy summaries, and stakeholder updates to inform company leadership
• Support national advocacy campaigns by coordinating meetings, attending events, and fostering positive relationships with key external partners
• Collaborate cross-functionally with Communications, Product, Finance, and Operations teams to align government relations activities with business goals
• Manage workflows with external consultants or contract lobbyists, ensuring deliverables are aligned with company objectives
• Draft clear and compelling materials, such as legislative updates, position statements, and educational resources

Government Relations and Strategic Partnerships Manager

Technical Project Manager

• Oversee and manage multiple project backlogs, ensuring prioritization, alignment, and timely progression of projects
• Take in project requests from various departments, assessing their impact on current backlogs and timelines
• Ensure that all teams are fully informed about backlog status, priorities, and the scope of current and incoming projects
• Handle a continuous flow of requests, balancing new demands with existing backlogged work and maintaining clear communication with stakeholders
• Manage regular PM ceremonies, including stand-ups, sprint planning, retrospectives, and ensure smooth team operations
• Maintain operational workflow and communication between technical and business teams to ensure alignment on goals and priorities
• Collaborate with cross-functional teams to support Data Governance initiatives, including defining, maintaining, and effectively communicating metrics definitions to ensure consistency and clarity across organizational reporting and analytics