Client Services Manager
Businessolver
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $75,000 - $120,000 per year
About the role
- Participate in client meetings including escalation discussions, when needed
- Ensure team is executing on client activity and proactively engaging Client Service Leads, Directors, and other internal teams as needed on open items
- Review and analyze performance of client deliverables daily (includes work completed onshore and offshore), reviewing risk areas with team members as needed
- Ensure quality assurance checks are happening across team deliverables
- Collaborate with Directors, AVP's and Client Services Leads on special projects
Requirements
- 5-7 years of direct industry or equivalent experience
- 3+ years team lead/management experience
- Experience in account management is strongly encouraged.
Benefits
- This role is eligible to participate in the quarterly bonus incentive plan.
- If this position is full-time or part-time benefit eligible, you will receive a comprehensive benefits package.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
team leadmanagementclient engagementcollaborationquality assurancerisk analysiscommunication