Business Smart Solutions

Council Tax CS0, MRI – Academy

Business Smart Solutions

contract

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Location Type: Remote

Location: United Kingdom

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Salary

💰 £24 per hour

About the role

  • All aspects of Council Tax in a Customer Service environment (billing & recovery calls)
  • Dealing with customer enquiries in a variety of formats including taking incoming calls

Requirements

  • Must have knowledge of the MRI/Capita One (Academy) system
  • Experience of dealing with Council Tax enquiries
  • Experience in using the MRI/Capita(Academy) database
  • Job involves taking incoming calls and CT amendments
Benefits
  • Hundreds of global and local perks, available online 24/7
  • Free monthly lifestyle perks; such as free coffees, breakfasts, cinema tickets, etc
  • Shopping discounts from the biggest brands, all year round
  • Save money on everything from the supermarket shop to summer holidays
  • Easy to follow videos for everything from yoga exercises, to strength training and HIIT workouts
  • Mindfulness, meditation and sleep resources, available on all your devices
  • Guides to help with everything from anxiety to stopping smoking
  • Confidential mental health helpline, 24/7 access to a qualified counsellor
  • Working with us means you're always part of Team BSS - celebrate and recognise fellow contractors, whether they're across the desk or across the world
  • Company polls where everybody can vote for the winners
  • A single place to find company updates, photos, benefits information and lots more!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Council Taxcustomer servicebillingrecoverycustomer enquiriesCT amendments
Soft Skills
communicationproblem-solving