Business Smart Solutions

Council Tax Manager, MRI, Academy

Business Smart Solutions

contract

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Location Type: Hybrid

Location: Honiton • United Kingdom

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Salary

💰 £35 per hour

About the role

  • Manage the administration and collection of council tax, ensuring that bills are accurate, government returns are completed, and that the Council Tax budget is balanced.
  • Protect and maximise the Council’s income and represent the Council at Court for the recovery of debt and tribunals to defend decisions.
  • Provide excellent customer service with a particular focus on developing the use of on-line and automated transactional services.
  • Implement and monitor debt prevention strategies to maximise collection whilst providing wider support to customers where there are multiple needs.
  • Maintain up-to-date knowledge of council tax legislation, acting as the technical lead for the service as well as ensuring compliance with GDPR, FOI and Human Rights requirements.
  • Develop positive working relationships with stakeholders. Attend and present at events and/or meetings as required by the Assistant Director.

Requirements

  • GCSE’s grade C/4 or above in Mathematics and English or equivalent qualification/experience
  • IRRV qualification for Revenues or recent relevant management experience
  • Management qualification or specific training
  • Excellent knowledge of council tax billing and recovery.
  • Knowledge and management use of Capita R&B software and EDMS Systems
Benefits
  • Perks Hub
  • Hundreds of global and local perks, available online 24/7
  • Free monthly lifestyle perks; such as free coffees, breakfasts, cinema tickets, etc
  • Shopping discounts from the biggest brands, all year round
  • Save money on everything from the supermarket shop to summer holidays
  • Wellness Hub
  • Easy to follow videos for everything from yoga exercises, to strength training and HIIT workouts
  • Mindfulness, meditation and sleep resources, available on all your devices
  • Guides to help with everything from anxiety to stopping smoking
  • Confidential mental health helpline, 24/7 access to a qualified counsellor
  • Celebration Hub
  • Working with us means you're always part of Team BSS - celebrate and recognise fellow contractors, whether they're across the desk or across the world
  • Company polls where everybody can vote for the winners
  • Culture Hub
  • A single place to find company updates, photos, benefits information and lots more! Stay in the loop with what’s happening by accessing Culture hub anywhere, at any time

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
council tax administrationdebt recoverydebt prevention strategiescustomer servicecouncil tax billingcouncil tax legislationGDPR complianceFOI complianceHuman Rights compliancemanagement experience
Soft skills
relationship buildingpresentation skillsstakeholder engagementcommunication skillsproblem-solving
Certifications
GCSE MathematicsGCSE EnglishIRRV qualificationmanagement qualification