
Store Manager
Burlington Helping Burlington
full-time
Posted on:
Location Type: Office
Location: Arlington Heights • Illinois • United States
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Salary
💰 $75,940 - $94,920 per year
About the role
- Lead the Customer Service and Cashier teams, driving compliance to company policies and standards
- Provide guidance to the Customer Service Supervisors to ensure they meet customer service expectations
- Manage the overall execution of operations and receiving SOPS
- Lead the overall receiving process which includes transfers, debits, damages, and chargebacks
- Act as the Manager on Duty (MOD); setting the leadership example for customers, associates, and ultimately, driving results in the store.
- Support the Store Manager and others in areas including but not limited to staffing, sourcing, interviewing, training, and succession planning.
- Assist in the management of other store operations areas as needed.
- Communicate effectively with the District and Regional Management teams.
Requirements
- 3+ years of Retail Management or Store Operations experience at an Off Price, Big Box, Specialty or medium to large-sized, multi-unit retail organization
- Must be able to work a flexible schedule; including early mornings, nights, weekends, and holidays as required.
- Ability to lift and move boxes weighing up to 40 lbs.
- Experience utilizing scheduling and reporting computer software.
- Travel may be required from time to time.
Benefits
- medical, dental and vision coverage including life and disability insurance
- up to 12 days of paid time off annually
- up to 8 paid holidays
- paid sick time in accordance with applicable law
- 401(k) plan
- competitive wage
- flexible hours
- associate discount
- training and development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Retail ManagementStore OperationsCustomer ServiceStaffingSourcingInterviewingTrainingSuccession PlanningOperations ManagementReceiving Processes
Soft Skills
LeadershipCommunicationGuidanceTeam ManagementCustomer FocusFlexibilityProblem SolvingResults DrivenInterpersonal SkillsOrganizational Skills