Operations Service Manager
Burlington Helping Burlington
full-time
Posted on:
Location Type: Office
Location: Richardson • Texas • United States
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Salary
💰 $23 - $30 per hour
About the role
- Direct management and oversight of Assistant Managers, Supervisors, and Store Associates
- Ensure Assistant Managers and store team members are fulfilling their individual responsibilities
- Partner with Assistant Store Manager, Merchandising to coordinate merchandise placement, sales promotions and pricing
- Partner with Assistant Store Manager, Operations to review receiving, transfers, debits/damages, returns-to-vendor (RTV's), and chargeback paperwork
- Act as Manager on Duty (MOD); lead by example
- Manage multi-million-dollar sales volume and expense budget including review of all associated reporting and record-keeping
- Recruitment, screening and hiring of associates
- Handle personnel and associate relations issues
- Payroll budget management, workforce management and scheduling
- Facilitate effective communication and partnerships among the store team, district and regional management teams
Requirements
- 5+ years of Retail Management experience in a Big Box or Specialty environment
- Must be able to work a flexible schedule; including early mornings, nights, weekends, and holidays as required.
- Ability to lift and move boxes weighing up to 40 lbs.
- Experience utilizing scheduling and reporting computer software
Benefits
- medical, dental and vision coverage
- life and disability insurance
- up to 12 days of paid time off annually
- up to 8 paid holidays
- paid sick time in accordance with applicable law
- 401(k) plan
- associate discount
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
retail managementsales volume managementexpense budget managementpersonnel managementschedulingreportingrecruitmentscreeninghiringmerchandising
Soft Skills
leadershipcommunicationteam collaborationproblem-solvingflexibilityinterpersonal skillsconflict resolutionorganizational skillstime managementcustomer service