Customer Relations Officer – Back Office, Apprenticeship
Bureau Veritas Group
internship
Posted on:
Location Type: Office
Location: Toulouse • France
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Job Level
About the role
- Manage the initiation and monitoring of customer contracts independently
- Handle customer disputes professionally and promptly
- Prepare and organize administrative files to ensure compliance
- Ensure effective communication between departments and customers
- Contribute to the continuous improvement of administrative processes
Requirements
- Currently pursuing a Bac to Bac+2 level qualification (high school to two-year post-secondary) in SME management, logistics, business, or a related field
- Comfortable with administrative tasks
- Attention to detail and strong organizational skills to process customer files efficiently
- Proficient with Microsoft Office
- Able to manage priorities effectively
- Strong interpersonal and communication skills
Benefits
- Company vehicle provided at no cost (for mobile positions) or 50% reimbursement of public transport costs (business travel covered by the company)
- Meal benefits: meal vouchers, on-site catering, or a meal allowance (for mobile positions)
- Profit-sharing and incentive schemes
- Work with industry experts and participate in internal events
- A close-knit team, regular support and structured mentorship
- Strong values: Innovation, Inclusion, Integrity
- Possibility of permanent employment (full-time contract) depending on career objectives and available opportunities
- Internal mobility encouraged
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
administrative taskscustomer contract managementcompliance preparation
Soft Skills
attention to detailorganizational skillsinterpersonal skillscommunication skillspriority management
Certifications
Bac to Bac+2 level qualification