Senior Customer Service Administrator
Bureau Veritas Group
full-time
Posted on:
Location Type: Office
Location: Shanghai • China
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Job Level
About the role
- Regulatory watch and proper follow up of the connected ships for classification and system certification.
- Act as Pricing Negotiation Campaign and FYF contracting basis on CD Fleet.
- Act as Market activities support and meeting issue.
- Support the NS budget.
- Support the preparation of the marketing plan/KAM with implementation.
- Support local clients for technical issues related or not to surveys / audits / inspections.
- Act as development and operation of Classification Society software and assist in the development of system as pioneers.
- Support clients for issues or questions related to the implementation of class requirements of class, statutory and system certificate
- Support clients for promotion of new regulation circulars and application software for local clients.
- Liaison with Flag Administrations, for operational matters through appropriate channels as set up for individual flag administrations.
- Participate in meetings with and training sessions to the clients.
- Participate in the process of invoice issue and collection.
Requirements
- Client-Facing Communication & Liaison Skills
- Administrative & Coordination Expertise
- Technical Knowledge in Maritime Classification & Certification
- Problem-Solving & Multi-Stakeholder Management
Benefits
- Health insurance
- Retirement plans
- Paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Maritime ClassificationSystem CertificationTechnical KnowledgePricing NegotiationBudget SupportMarketing Plan ImplementationSurveysAuditsInspectionsSoftware Development
Soft Skills
Client-Facing CommunicationLiaison SkillsAdministrative ExpertiseCoordination ExpertiseProblem-SolvingMulti-Stakeholder Management