
Operations Manager
Bureau Veritas Group
full-time
Posted on:
Location Type: Office
Location: Port Arthur • Texas • United States
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About the role
- Responsible for client marketing and development
- Responsible for financial performance of the branch including timely billings and collections
- Ensure all the day to day activities are performed to the satisfaction of the customers working with the operations supervisors and key account managers in their particular location(s)
- Ensure all staff has adequate resources to safely perform all aspects of work required
- Ensure all staff is adequately trained to perform all required job functions and that competency records are maintained
- Maintain Corporate Policy & Procedure at office level
- Provide employee motivation and champion the BMS system
- Maintain an “open door policy” and communicate with staff to promote empowerment and accountability
- Obtain and maintain an in-depth knowledge of local market requirements
- Understand customer requirements and organizes office procedures, schedules and staffing to provide for meeting/exceeding same
- Foster customer confidence in Inspectorate work
- Support the ISO certificate(s) and manages corrective/preventive actions
- Review local operations for all aspects of the continuous improvement process
- Handle all disciplinary matters in a fair and consistent manner and maintain open communication with the Human Resources department
- Represent Inspectorate by appearance and conduct, behave ethically at all times
- Ensure business practices meet or exceed company policy and industry standards
- Ensure compliance in all areas
- Read, understand and enforce the company BMS and safety policies
- May, on occasion, be required to perform the duties of the Operations Supervisor and/or Inspector
Requirements
- High school diploma or general education development certificate (GED)
- More than five years inspection-related experience
- Knowledge of company HS&E procedures and associated governmental regulations
- A college degree is not required but a level of advanced formal education and/or management training is desirable
- Ability to read, interpret and implement safety rules, operating and maintenance instructions, and procedure manuals
- Ability to write routine reports and correspondence
- Ability to speak effectively to groups of customers and/or employees
- Ability to effectively communicate with all levels of employees within the company is essential
- Capable of performing all calculations required for the management and operations of the inspection business
- Able to perform all pertinent operational calculations
- Able to read, understand and analyze financial statements
- Ability to apply common-sense understanding to complex situations and able to prepare and/or follow instructions in written, oral, or diagrammatic form
Benefits
- Medical, Dental, and Vision coverage
- Company-matched Retirement plan
- Generous Paid Time Off and Company Holidays
- Life Insurance and AD&D coverage
- Parent Paid Leave up to 10 Weeks
- Short-Term Disability (STD) and Long-Term Disability (LTD)
- Tuition Assistance
- Access to Corporate Discounts
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
inspection-related experienceknowledge of HS&E proceduresability to read and interpret safety rulesability to write routine reportsability to perform operational calculationsability to analyze financial statementsmanagement trainingcustomer requirements organizationBMS system knowledgeISO certification support
Soft skills
employee motivationeffective communicationcustomer confidence fosteringopen door policyempowerment promotionaccountability promotionfair disciplinary handlingteam collaborationproblem-solvingadaptability