
Senior Policy Manager
Bumble Inc.
full-time
Posted on:
Location Type: Hybrid
Location: Austin • Texas • United States
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Salary
💰 $125,000 - $155,000 per year
Job Level
About the role
- Lead the transition of policy governance from legacy operational models toward an LLM-first enforcement architecture, embedding appropriate guardrails, escalation pathways, and human oversight to minimize risk.
- Own one or more complex policy domains — or drive cross-policy alignment across issue areas — auditing, iterating, and strengthening frameworks to ensure robustness and responsiveness to member needs.
- Partner cross-functionally with Product, Engineering, Data Science, Legal, and Operations to ensure effective policy implementation and consistent enforcement across platforms and regions.
- Design and maintain policy lifecycle governance processes, improving transparency, efficiency, and alignment between enforcement systems and written standards.
- Develop and support Responsible AI frameworks, including model governance principles, labeling standards, safety interventions, and review mechanisms that reflect regulatory and ethical best practices.
- Oversee moderation system performance by defining and monitoring key enforcement metrics, identifying gaps in precision, recall, and consistency at scale.
- Build structured feedback loops with internal teams and external partners to surface emerging risks, sociocultural nuances, and operational friction points — demonstrating Curiosity and collaborative ownership.
- Support programs that maintain compliance with global online safety and platform regulations, ensuring documentation, audit readiness, and defensible policy decisioning.
- Use AI-enabled analytics tools responsibly to evaluate enforcement trends, stress-test policy outcomes, and generate insights that translate into measurable member impact.
Requirements
- Typically requires 6–8 years of experience, though we welcome candidates with alternative backgrounds that demonstrate equivalent skills.
- Deep experience in Trust & Safety policy, ML governance, AI safety, or related domains within technology platforms.
- Strong understanding of LLM systems, content moderation architectures, labeling frameworks, model evaluation methodologies, and safety intervention mechanisms.
- Experience designing or contributing to Responsible AI governance frameworks, including risk assessment, bias mitigation, and human-in-the-loop systems.
- Demonstrated ability to translate between technical and non-technical stakeholders, bridging policy, engineering, legal, and operational perspectives with clarity and Respect.
- Proven ability to operate autonomously in ambiguous, fast-moving environments, taking ownership of complex initiatives and seeing them through from insight to impact.
- High fluency in data analysis and experimentation, with the ability to interpret enforcement metrics and drive data-informed decisions.
- Excellent written and verbal communication skills, including experience representing policy perspectives in cross-functional or regulator-adjacent discussions.
- Embodies Bumble’s values of Courage and Excellence by balancing innovation with responsible risk management, and approaches evolving AI systems with thoughtful curiosity and principled judgment.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Trust & Safety policyML governanceAI safetyLLM systemscontent moderation architectureslabeling frameworksmodel evaluation methodologiessafety intervention mechanismsResponsible AI governance frameworksdata analysis
Soft Skills
curiositycollaborative ownershipclarityrespectautonomyownershipcommunicationinnovationrisk managementprincipled judgment