Built

Account Manager

Built

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $80,000 - $90,000 per year

About the role

  • Build relationships and reinforce value proposition to executives in client base
  • Develop and execute an account support and growth strategy within assigned accounts
  • Understand the client’s business through excellent discovery and interactions
  • Reinforce the Built value proposition in a clear and compelling manner to C-suite executives
  • Identify additional users, stakeholders, and build business cases for further adoption
  • Provide the highest level of support and partnership with clients
  • Identify and execute on growth opportunities
  • Host Quarterly or Annual Business reviews
  • Manage renewals and mitigate churn
  • Coordinate with internal teams to ensure great client experience

Requirements

  • Bachelor’s degree
  • 5+ years experience managing clients in a SaaS environment using a consultative approach
  • Experience managing complex organizational structures using FinTech or PropTech services
  • Demonstrated knowledge/experience regarding back-office operations
  • Proven record of exceeding revenue and growth targets
  • Superb interpersonal, writing, and presentation skills
  • Excellent organizational and time management skills
  • Unquestionable integrity, work ethic, and sense of ownership
  • Comfortable working in a fast-paced high-growth environment
  • Willingness to travel
Benefits
  • Health insurance
  • 401k with match and expedited vesting
  • Uncapped vacation
  • Paid family leave
  • Stock options
  • Learning grant program to support ongoing professional development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SaaSback-office operationsconsultative approachFinTechPropTech
Soft Skills
interpersonal skillswriting skillspresentation skillsorganizational skillstime managementintegritywork ethicsense of ownership
Certifications
Bachelor’s degree