Built

Risk & Compliance Manager

Built

full-time

Posted on:

Location Type: Hybrid

Location: NashvilleTennesseeUnited States

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Salary

💰 $90,000 - $140,000 per year

Job Level

About the role

  • Respond to and manage client security assessments, questionnaires, and due-diligence requests.
  • Provide compliance documentation and evidence through Built’s Trust Center.
  • Participate in client review meetings and coordinate internal follow-ups as needed.
  • Coordinate the full lifecycle of Built’s annual SOC 1 and SOC 2 audits, including evidence collection, stakeholder scheduling, and auditor communication.
  • Maintain Built’s control environment within Drata and ensure ongoing audit readiness.
  • Administer Built’s Trust Center (Conveyor), ensuring documents, policies, and audit materials are accurate and up-to-date.
  • Manage client access requests and support users with navigation and content inquiries.
  • Support annual payments compliance activities (e.g., AML/Sanctions training, Nacha audit) in partnership with external consultants and internal stakeholders.
  • Conduct periodic internal reviews of payments processes to ensure adherence to policies and partner expectations.
  • Manage the lifecycle of Built’s policies and procedures, ensuring updates, annual reviews, and publication to the Trust Center.
  • Maintain core compliance documentation, including audit records, incident logs, attestations, and internal reporting.
  • Support ongoing monitoring and upkeep of compliance and security controls across the organization.
  • Track and coordinate recurring compliance tasks managed through Jira automations.
  • Partner with Learning & Development to manage annual and onboarding compliance/security training and ensure completion across the organization.
  • Participate in vendor reviews within the procurement process and maintain the Significant Vendor Index.
  • Support the annual enterprise risk assessment and track mitigation activities.
  • Manage inbound data subject access requests (DSARs) and coordinate responses in alignment with regulatory and internal requirements.

Requirements

  • 7-8 years of experience in security compliance, audit readiness, or risk management.
  • Hands-on experience with SOC 2 or similar frameworks (ISO 27001, PCI, SOX).
  • Strong understanding of control requirements and evidence validation.
  • Excellent communication and documentation skills.
  • Experience with compliance platforms such as Drata, Vanta, AuditBoard, or similar.
  • Ability to manage multiple concurrent projects, deadlines, and stakeholders.
Benefits
  • Competitive benefits including: uncapped vacation, health, dental & vision insurance
  • 401k with match and expedited vesting
  • Robust compensation package, including equity in the form of stock options
  • Flexible working hours, paid family leave, ERGs & Mentorship opportunities
  • Learning grant program to support ongoing professional development

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
security complianceaudit readinessrisk managementSOC 2ISO 27001PCISOXevidence validationcompliance documentationpayments compliance
Soft skills
communication skillsdocumentation skillsproject managementstakeholder managementorganizational skills