BuildOps

Account Executive – Install Base

BuildOps

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $100,000 - $125,000 per year

About the role

  • Identify opportunities for expanding product adoption within existing accounts. Present new features, upgrades, and complementary products to drive revenue growth.
  • Work closely with customers to ensure timely contract renewals. Focus on reducing churn and retaining clients by addressing any concerns and providing exceptional service.
  • Nurture and maintain strong relationships with existing clients in your assigned territory or accounts. Serve as the main point of contact for customer inquiries, issues, and escalations.
  • Understand clients' needs and usage of Build Ops software. Proactively engage with clients to ensure they derive maximum value from our solutions and achieve their business objectives.
  • Develop a deep understanding of Build Ops' products and their applications. Stay up-to-date with product developments and industry trends.
  • Collaborate with internal teams, including sales, customer support, and product development, to advocate for customer needs and resolve issues.
  • Maintain accurate and up-to-date records of customer interactions, opportunities, and sales activities using CRM tools.

Requirements

  • 4+ years experience working as an Account Executive for a B2B Saas company.
  • Track record of overachieving revenue targets of $750k - $1 million + and successfully navigating and closing mid-market and corporate deals.
  • Previous SaaS and enterprise software experience
  • Excellent verbal and written communication skills
  • Construction Industry Experience is a +
  • Demonstrated ability to identify upsell and cross-sell opportunities and close deals effectively.
  • Excellent communication and interpersonal skills to build strong, trust-based relationships with customers.
  • Able to manage multiple accounts and prioritize many tasks efficiently.
Benefits
  • competitive base and 100-125k OTE
  • A comprehensive benefits package.
  • This role is fully remote position.
  • Flexible PTO
  • Company events like BBQs and team-building activities, both in-person and virtual
  • Talented and motivated team members who care deeply about one another (seriously, everyone is rooting for your success!)
  • The chance to get in on the ground floor and build something truly groundbreaking for ourselves and our amazing customers
  • Generous equity grant, become an owner in our company!
  • Macbook computer provided
  • Flexible PTO and hybrid work schedules
  • Work from home stipend
  • Hubs in Los Angeles, San Francisco, Toronto, and Raleigh with hybrid work schedules and lunch provided for in-office days
  • Fast-paced, collaborative, and dynamic work environment
  • Opportunities for growth and career advancement
  • Chance to work with cutting-edge technology and innovative solutions
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
B2B SaaSaccount managementrevenue growthcontract renewalsupsellingcross-sellingCRM toolssales activitiesproduct adoptioncustomer inquiries
Soft Skills
communication skillsinterpersonal skillsrelationship buildingproblem-solvingtime managementcustomer servicecollaborationorganizational skillsnegotiationtrust-building