Act as Liaison with management and our customers
Provide dedication to improve customer service and business productivity
Proactively manage customer portfolio including billing, IoT, monitoring and customer reach-out.
Provide excellent and timely customer service through phone, email, chat

Requirements

Demonstrated experience in customer phone service
Experience problem solving and providing resolution to billing and other customer care issues
Minimum HS Degree
Available Monday-Friday, 9 AM - 6 PM/On-site-Shelton, CT-Headquarters
Start Immediately

Benefits

Career advancement opportunities in a fast-growing, supportive company environment
Competitive pay
Full benefits package including medical, dental, vison, 401K, life insurance, and disability insurance
Opportunity to work as part of a team that values its members and works together to achieve positive change.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

customer serviceproblem solvingcommunicationdedicationproactive management

Certifications

High School Diploma