BT Group

Desk Sales Team Manager

BT Group

full-time

Posted on:

Location Type: Hybrid

Location: LiverpoolUnited Kingdom

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About the role

  • Lead and develop a sales team of 11 people to deliver against agreed sales targets.
  • Drive a strong performance culture, using clear coaching, feedback, and day-to-day management to support consistent results.
  • Own team planning and execution, ensuring activity and pipeline are aligned to achieve outcomes.
  • Manage team performance in line with interlocked targets, where manager achievement is tied to team delivery.
  • Work closely with peer managers and wider stakeholders to ensure alignment, share best practice, and support smooth execution.

Requirements

  • Proven experience in B2B sales within the telecoms sector.
  • Demonstrated people leadership experience, with a track record of managing and developing a sales team.
  • Performance mindset, with experience working to targets and leading a team against interlocked individual and manager performance goals.
  • Communication and stakeholder management skills, with the ability to lead confidently in a desk-based, fast-paced environment.
  • Ability to interpret sales analytics, pipeline trends, and predictive metrics to drive decisions
Benefits
  • On Target Bonus - 65%
  • BT Pension scheme; minimum 5% employee contribution, BT contribution 10%
  • 25 days annual leave + 8 bank holidays with the option to buy up to one week's work of your contracted hours. This will also increase with service.
  • 2 weeks carer’s leave
  • Our new Family Leave policy. You will receive 18 weeks at full pay, eight weeks at half pay and 26 weeks at the statutory rate. It is for all parents, no matter how your family is made
  • Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more
  • Life Assurance (4 x life cover pay)
  • Exclusive colleague discounts on our latest and greatest BT broadband packages
  • 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans
  • My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers
  • Discounted EE TV including TNT Sport and the NOW Entertainment membership
  • Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
  • Volunteering days so you can give back to your local community
  • Electric vehicle salary sacrifice arrangement
  • 24/7 private virtual GP appointments for UK colleagues
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
B2B salessales analyticspipeline trendspredictive metrics
Soft Skills
people leadershipcoachingfeedbackcommunicationstakeholder managementperformance mindset